JOB DESCRIPTION
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Join Kuehne + Nagel as a Global Air Logistics Digital Solutions Expert and become a key member of our Global Air Logistics Customer Integration team. In this role, you will lead consulting activities for global accounts and selected national and business unit accounts, promoting the adoption of digital solutions to drive business growth, customer retention, and operational efficiency. You will collaborate with internal teams and customers to deliver innovative solutions that enhance the customer experience and support strategic objectives.
How you create impact
1. Consult customers and internal account teams on digital solutions throughout the sales cycle, including RFI/RFQ and QBR stages.
2. Conduct training sessions and share knowledge with Air Logistics colleagues and other customer-facing staff.
3. Manage consulting projects using Digital Solutions methodologies and support supply chain design initiatives.
4. Execute smooth handovers from consulting to implementation in line with agreed processes.
5. Identify opportunities for upselling technology to improve customer loyalty and internal efficiencies.
6. Gather customer feedback, collaborate with IT and product teams, and contribute to solution development.
7. Drive process efficiency and implement improvements to enhance ease of doing business.
What we would like you to bring
8. Bachelor’s degree required; Master’s degree preferred in supply chain management or related field
9. 3+ years experience in solution consulting, preferably in supply chain or logistics.
10. Affinity and experience with innovative technology, data, and automation.
11. Advanced knowledge of Microsoft 365 tools.
12. Strong ability to deliver results in an ambiguous environment.
13. Customer-centric mindset with excellent communication and collaboration skills.
14. A passion for technology and continuous improvement.
15. Willingness to travel internationally.
What's in it for you
At Kuehne+Nagel, you will have the opportunity to grow your expertise, shape processes, and deliver innovative solutions for some of the world’s largest customers. We are continuously expanding our global network and product portfolio, creating career opportunities across diverse functions and regions. As a leader in the logistics industry, we offer a collaborative, digital, and customer-focused environment where you will work with motivated colleagues from around the world. We look forward to receiving your comprehensive online application
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.