We are currently recruiting for a Receptionist/Ops Assistant to support the day-to-day running of our office in Wokingham. You will be the first point of contact for visitors and colleagues, helping to create a welcoming, professional environment while supporting office operations, events, and general administration.
Full training will be provided, along with clear career progression, making this a great stepping stone into an operations or facilities career.
Key Responsibilities
* Manage reception duties, including welcoming visitors, signing guests in, and handling general enquiries in person, over the phone & via email.
* Support meeting room bookings and ensure rooms are prepared and presentable
* Assist with the coordination of internal meetings, team events, and occasional client events
* Support room set-up, catering arrangements, and post-event clear-down
* Assist with raising purchase orders for office supplies and equipment
* Monitor stock levels and help ensure supplies are ordered on time
* Use office systems such as Microsoft 365, room booking tools, and internal platforms
* Provide basic IT support (e.g. logging issues, helping with simple set-ups) and escalate when needed
* Assist with keeping the office safe and compliant with health & safety standards
* Report maintenance issues or hazards to the relevant teams or suppliers
* Support fire drills, first aid arrangements, and health & safety documentation
* Help coordinate visits from suppliers, contractors, and building management
* Assist with deliveries, onsite works, and scheduled maintenance
Skills & Experience
* Confident, friendly, and personable with a customer-focused approach
* Strong communication skills, both written and verbal
* Organised with good attention to detail
* Comfortable using computers and learning new systems (e.g. Microsoft Outlook, Word, Excel)
* Able to manage multiple tasks and priorities in a busy office environment
Why join us?
* A supportive team environment with training and development provided
* Great opportunity to build a long-term career in operations
* Varied role with exposure to multiple areas of the business
* Modern office environment in Wokingham