Homes Advisor with excellent communication, customer service skills required for our established client on what will be a 6 - 12 month temporary contract to cover maternity leave. Hourly pay rate will be based on a yearly salary of £24,702 - £26,421 depending on experience. Working 37 hours a week, Monday - Friday.
This is a mixed role to include office and home working, with visits to tenants' properties. A car driver with their own vehicle is required, and all visits are locally based.
Specific experience in repairs, housing is not essential, however excellent customer service skills are essential, alongside common sense, ability to work to own initiative, and computer literacy.
Duties:
Visit tenants' property to inspect mould affected areas
Removal of mould, only in very small areas; all PPE provided. Larger scale issues to be reported and followed up by another team
Provide advice to residents following company guidance documents and training provided
Assess and identify hazards within the home to report for follow up to alternative teams
Record visit notes
Benefits:
£12.83 - £13.73 per hour; £24,702 - £26,421 per annum
Experience required:
Excellent customer service and communication skills
Housing, DIY, repairs, inspection, damp or mould assessor experience is desirable
A confident and professional communicator
Car driver with own transport
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skills
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
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