Compliance Lead ?? Salary: Competitive, based on experience
?? Location: Sutton Coldfield
?? Hours: Standard office hours
Do you have an eye for detail that others miss?
Are you someone who loves turning messy processes into crystal clear step by step guides?
Do you get satisfaction from knowing compliance has been nailed down to a T ?
If so, you could be the perfect Compliance Lead for Freedom Outsourcing .
This isnt just a back office compliance role. Its about being the trusted link between UK clients and our amazing offshore team in the Philippines. Youll be responsible for taking client compliance processes from cradle to grave - capturing them in detail, training our team, and making sure theyre delivered exactly as promised.
What youll be doing Meeting UK clients (in person or on Teams) to learn their compliance processes inside out.
Recording and documenting every step - with screenshots, workflows, and clear guides.
Creating training materials and securing client sign off to ensure nothing is missed.
Training and building your own compliance team in the Philippines.
Acting as account manager for your clients, keeping them updated and reassured.
Auditing offshore work regularly to ensure accuracy, timeliness, and full compliance.
Travelling to the Philippines to meet, support, and grow your team as we expand.
What youll bring A background in compliance, quality assurance, or a related function.
Sharp attention to detail - spotting errors before they become problems.
Strong communication skills and the ability to build trust with clients.
Experience documenting and training others on processes.
A proactive, curious mindset - you ask the right questions until you know the process inside out.
Nice to have: Recruitment agency experience (care, construction, education, etc.).
Knowledge of GDPR and data protection.
Previous experience working with offshore or outsourced teams.
Why Freedom Outsourcing? At Freedom Outsourcing, were not just building a business. Were building a community.
Were a fast growing UK and Philippines based outsourcing partner, helping clients with everything from admin and compliance to payroll and resourcing.
What makes us different? Our people. Youll join a team where UK project leads work hand in hand with brilliant Philippine colleagues.
Youll be supported by a leadership team that genuinely cares about your career, development, and wellbeing.
Youll have the chance to shape your own team, build client trust, and even travel internationally.
Youll be part of a company thats scaling fast and creating real long-term opportunities for growth.
Were proud of the community weve built - one where people stay, grow, and thrive. Now, were looking for a Compliance Lead who wants to grow with us.
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