Service Coordinator
Location: Ballymena, Northern Ireland (covering 3 sites in Ballymena and Antrim)
Contract: Initially 3 months
Hours: 37 hours per week
Rate: £21/hour (umbrella) (£17 PAYE an hour)
🔍 About the Role: Join Action for Children as a Service Coordinator and help transform the lives of children and families across Ballymena and Antrim. Based within the Ballymena & Little Steps Sure Start programme, you will lead a multi-agency, multi-disciplinary team delivering services to children from pre-birth up to four years old, as well as their parents and carers.
This is a vital leadership role where you will coordinate Parenting Support Services, manage one of our key service sites, and ensure high standards in safeguarding, health and safety, and childcare legislation.
🌟 Key Responsibilities:
Lead, manage, and motivate the Family Support Team to deliver impactful early intervention services
Coordinate parenting support programmes across three sites
Oversee day-to-day operations at a designated Sure Start site, ensuring compliance with policies, procedures, and safety regulations
Work in partnership with statutory, voluntary, and community organisations to ensure holistic and effective support
Provide direct supervision and coaching to team members, ensuring best practice
Maintain a safe, inclusive, and outcomes-focused environment for children and families
Drive service quality through casework oversight, audits, and planning✅ What We're Looking For:
Significant experience supporting children, young people, and families (ideally 0–4 years) in a multi-agency setting
Strong understanding of childcare legislation and safeguarding policies
Proven ability to lead a team, manage caseloads, and delegate work effectively
Experience in strategic planning, performance delivery, and stakeholder collaboration
Confidence in managing service sites, including health and safety and property oversight
A full UK driving licence and access to a vehicle
A commitment to early years development and family support💼 Why Join Action for Children?
Work for one of the UK’s most respected children's charities
Be part of a passionate team dedicated to early intervention and long-term impact
Influence real outcomes for families across your community
Gain valuable leadership experience within a supportive, values-driven environment📩 Apply Now
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