Job Description
Head of eCommerce (Permanent or Interim)
Location: Hertfordshire (hybrid) - Expectation of 2–3 days onsite (likely 3 days initially for onboarding/immersion)
Salary guide: £65k–£75k base (flexible for the right candidate)
We’re hiring a Head of eCommerce (permanent) to own and scale the digital trading performance across two premium brands within a PE-backed group. This is a rare chance to step into a role with real autonomy, visibility, and the backing to invest as growth accelerates.
To protect confidentiality, the brand details are intentionally high-level.
The opportunity
You’ll lead eCommerce for two different propositions:
* Brand A: A premium product-led business with a loyal customer base and significant headroom for digital growth
* Brand B: A high-end, niche label with a smaller online footprint today and clear potential to expand through sharper trading and customer experience
Both are on a shared tech direction (Shopify) and benefit from central support across key technical/managed service elements - allowing you to focus on what matters most: commercial performance, conversion, and growth.
What you’ll be doing
* Own end-to-end eCommerce trading across both sites
* Drive revenue through merchandising, CRO, on-site journey optimisation, and insight-led iteration
* Build and own performance reporting (KPIs, dashboards, trading packs) and confidently present to senior stakeholders
* Partner with acquisition/performance marketing to improve traffic quality, conversion and customer value
* Shape the roadmap and prioritise initiatives with a clear commercial lens
* Influence team build as results land - the business is ready to invest once traction is proven
What we’re looking for
* Strong eCommerce trading leadership (Head of / Senior eCom Manager level)
* Commercially sharp and data-led - able to turn performance insight into action fast
* Experience operating in a premium/luxury or high-AOV environment (or adjacent), with strong customer/brand sensibility
* Comfortable in lean setups: hands-on execution + stakeholder management
* Bonus if you’ve supported a business through a meaningful growth phase (scale, complexity, revenue trajectory)
Interested?
If you’re an eCommerce leader who enjoys building, optimising, and scaling premium brands - drop me a message for a confidential chat.