Company Overview
Join our friendly and creative team here at Twinlakes Park We pride ourselves on offering the best fantastic family fun day out in The East Midlands, requiring diverse roles to contribute to our mission of providing magical escapism for our customers.
Summary
We are seeking a detail-oriented Office & Accounts Supervisor to oversee day-to-day office operations while also running financial administration. This role combines office supervision with responsibility for cash handling and accounts support.
We Require
· Proven experience in office administration and supervision.
· Strong numeracy skills and experience with cash handling and reconciliation.
· High attention to detail and accuracy under pressure.
· Excellent organisational and communication skills.
· IT literacy (MS Office, Excel, accounts software desirable).
· One weekend day essential.
· Ability to maintain confidentiality and integrity when handling sensitive information.
Duties
Office & Team Supervision
· Supervise and support the office team, ensuring smooth daily operations.
· Coordinate communication between departments (guest services, ticketing, finance, marketing).
· Train, motivate, and monitor office staff to maintain high performance.
· Maintain office systems, records, and compliance with park policies.
Financial & Accounts Duties
· Oversee the daily cashing up of tills across the park.
· Ensure accurate money handling, reconciliation, and banking of takings.
· Investigate and resolve cash discrepancies promptly.
· Support the Accounts Manager with bookkeeping, data entry, and invoice processing.
· Maintain accurate financial records in line with company and legal requirements.
Administration & Compliance
· Handle correspondence, reports, and financial documentation.
· Ensure GDPR and financial data security standards are upheld.
· Provide cover during staff absences, holidays, and peak operational periods.
Benefits
· Competitive salary with potential performance bonuses.
· Staff perks including FREE park entry and concessions.
· On-site training and career development opportunities.
· A dynamic and supportive working environment.
Job Types: Full-time, Permanent, Zero hours contract
Pay: From £26,000.00 per year
Benefits:
* Employee discount
* On-site parking
* Store discount
Language:
* English (preferred)
Work Location: In person