* Must be 25+ (due to insurance purposes)
* 42 Hours per week
* Shift pattern- 4 on/ 4 off (12 hr shifts) days and nights
* £36,000 per annum
* Free Car parking
* Access to Sodexo rewards hub and discounts
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input Ashford
Job Introduction
As a Security Officer at IBF Sevington, Ashford, Kent.
You will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You'll be a visible presence on site, combining vigilance with excellent customer service to support Sodexo's commitment to operational excellence and safety.
* Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties of he highest level.
* Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process.
* Provide assistant to clients, contractors and visitors ensuring all site procedures and polices are adhered too.
* To liaise closely with statutory authorities, dealing with incidents and providing information to support.
* Continuous monitoring of site radio systems adhering to the correct procedures.
* Maintaining site records such as reference materials, incident forms and site occurrence book.
* To develop excellent working relationships with our on site client.
What You Will Bring:
Key Responsibilities and requirements:
* Champion safety through regular site patrols, team engagement, and incident reporting.
* Lead and support the on-site security team, ensuring alignment with SOPs and contractual standards.
* Manage shift operations, cover arrangements, and effective handovers.
* Respond to incidents, providing tactical support until emergency services arrive.
* Support Facilities Management and coordinate with contractors as needed.
* Act as the primary contact for customers and staff, resolving issues with professionalism.
* Oversee workforce scheduling (Kronos), performance management, and staff development.
* Step up as Site Operations Lead (SOL) when required.
* Foster a strong team culture aligned with Sodexo's values and Code of Conduct.
* Valid SIA Guarding and CCTV licences.
* Proven experience managing and leading security teams.
* Strong communication skills, both verbal and written, with the ability to engage effectively with colleagues, clients, and stakeholders.
* Able to work confidently on own initiative and collaboratively within a team environment.
* High attention to detail, ensuring accuracy and thoroughness in all tasks.
* Ability to perform manual handling duties safely, in line with relevant training and operational requirements.
* Good numeracy skills and proficiency in IT, including Microsoft Office applications (Word, Excel, Outlook, Teams).
* Demonstrates sound judgement, problem-solving skills, and the ability to remain calm under pressure.
* Flexible and adaptable approach to working hours and tasks, including unsociable hours as required
* DESIRABLE:.
o Level 3 Team Leader qualification or equivalent.
o Security First Line Manager Apprenticeship or similar formal management training.
o Experience working within or alongside a facilities management organisation.
o Knowledge of Health and Safety legislation and best practices relevant to security operations.
o Experience in delivering training or coaching to team members.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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