Overview
Job Title: Personal Assistant / PA - Employers' Liability
Location: Sharston, M22 4SN
Salary: £27,000 to £30,000, dependent on experience
Job type: Full time, Permanent
Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are ranked among the top firms. We have a strong Trustpilot rating and focus on delivering high-quality client care.
The Role
Our Employers' Liability team is looking for a Personal Assistant to support a Partner within the department. The ideal candidate will have legal secretarial experience within personal injury, excellent knowledge of Microsoft Office, and strong English spelling, punctuation and grammar. An audio typing speed of 65+ wpm is advantageous. The PA should be proactive with a high degree of self-management and initiative.
Responsibilities
* Prepare correspondence and documents through audiotyping and word processing.
* Administer daily digital filing and the opening, closing, storage and retrieval of client files.
* Prepare correspondence and enclosures for despatch if required.
* Make appointments, arrange meetings and manage the fee earner diaries.
* Provide support to other secretaries and the administration team as required.
* Attend clients in person and on the telephone, providing professional and friendly client care in line with the firm’s standards.
* Undertake any specific training as required.
* Ensure the confidentiality of all clients' documentation and information.
* Help us uphold our service promise and deliver excellent levels of client care.
Person Specification
* Demonstrable legal secretarial experience.
* IT literate with strong comprehension of English spelling, punctuation and grammar.
* Acute attention to detail.
* Excellent word processing and audio typing skills (65+ wpm).
* Exceptional customer service skills, including a professional and friendly telephone manner.
* Experience in Personal Injury law or civil litigation is advantageous.
* Experience in a fast-paced environment.
* Prior exposure to Proclaim case management system is desirable.
* Experience of working with court forms and creating pleadings.
* Use of digital dictation, ideally BigHand.
Salary & Hours
* Salary of £27,000 to £30,000, dependent on experience.
* Standard working hours: 8:30am – 5:30pm Monday to Thursday and 8:30am – 5:00pm Friday.
Benefits
* Hybrid Working - 3/2 hybrid working pattern after probation.
* 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
* Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
* Private medical insurance after 2 years’ service, annual flu jab and Employee Assistance Programme.
* Onsite gym, sports teams and wellness initiatives.
* Active social committee with a generous departmental and firm-wide social budget.
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questions. Our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with relevant experience or job titles may also be considered.
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