London Fire Brigade (LFB) is London's Fire and Rescue Service – one of the largest firefighting and rescue organisations in the world. We are here to make London a safer city.
We employ over 5,500 people, across our operational team (our firefighters), control (our call handlers who answer your 999 calls) and our non-operational team (our teams who work behind the scenes to support our front-line services, including HR, IT, Finance, Procurement, Communications etc.).
This role contributes to the Brigade's strategic approach to deliver effective ways to engage community groups or representatives, assuring London Fire Brigade is trusted to protect and serve. We have a unique opportunity for a highly motivated and experienced Senior Community Engagement Officer to join a team focused on improving and embedding community engagement across LFB.
Positioned within our Communications & Engagement Department and reporting to the Community Engagement Manager you will play a critical role in the delivery of our new community engagement training programme, develop community engagement initiatives across fire stations with operational staff, play a leading role in our involvement in the annual assessment of risk and other consultation activities, and form part of the incident response team supporting communities when they are most impacted by serious incidents and helping in community recovery.
The successful candidate will be able to demonstrate a track record of coordinating and delivering a range of community engagement and involvement activities. They will also have experience in facilitating training or similar, and will be comfortable leading sessions with senior operational officers. The successful applicant will be comfortable increasing engagement with underrepresented, seldom heard communities, working with trauma, and be guided by the ambition to make LFB a more inclusive environment for communities.
Due to the travel across and around London and the need to form part of an out of hours on call rota the post holder should consider commute and capability to travel with ease and pace within the capital.
Further information about the main duties and responsibilities of the role are detailed in the job description.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
Stage 1
To apply, please complete the online application, upload a copy of your up-to-date CV, provide a cover letter and provide evidence to address the following selection criteria:
1. Demonstrable experience of building and nurturing strong, consistent and purposeful community engagement relationships across a complex, multi-directorate organisation.
2. Experience in the design, development, and/or implementation of training, preferably with a focus on community engagement or similar.
3. Good facilitation skills to lead and manage training sessions with different personalities and learning styles.
4. A knowledge of different kinds of community engagement, including developing resources and guidance for those involved in the delivery of stakeholder and community engagement.
Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.
Shortlisted candidates will be invited to attend stage 2.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Stage 2
Assessment for this role is due to take place on Friday 17 October 2025. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Additional Information
Benefits of working for the London Fire Brigade
* 26 days' holiday plus bank holidays
* Flexi-time Scheme (which can result in an additional 12 days annual leave)
* Additional leave between Christmas Day and New Year
* Family (including maternity) leave and emergency support leave
* Flexible working including work from home 60%
* Free access to the Brigade gym
* Use of the Brigade's Medical Adviser/physios/fitness advisers
* Free counselling
* Season ticket loans
* Join social networks including our Equality Support Groups
* Contributory pension scheme
* Cycle to work scheme
* Staff discount scheme including access to Blue Light Card retail and hospitality discounts
* Opportunity to access affordable accommodation
Criminal Records check
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.