Better places, thriving communities.
Prisoner Custody Officer (PCO) - HMP Millsike
Salary: £36,
Are you looking for a new role where you can genuinely make a difference?
About HMP Millsike - A New Approach for a New Prison
HMP Millsike is a brand new prison dedicated to transforming lives through a contemporary, evidence-based approach to prison delivery. Our vision is to protect the public while fostering an environment of rehabilitation and personal growth. We aim to create a vibrant community where individuals can develop the skills and resilience needed for successful reintegration into society.
About Mitie
At Mitie Care & Custody, our mission is to deliver exceptional services every day, creating amazing work environments. We promise our employees a workplace where they can thrive and be their best and our core values drive everything we do.
Why apply for this role?
1. Help make a real difference to people's lives
2. An opportunity to build your career within a brand new state of the art prison
3. Continuously develop new skills and work with an incredible team
4. Excellent salary of £36, and benefits package to reward your hard work
5. Permanent Contracted hours of 42 hours per week
Core Values and Culture
6. We are one Mitie: Delivering seamless, unrivalled service by working together.
7. Built on integrity and trust: Upholding integrity and trust in all actions.
8. Going the extra mile: Committed to excellence in service delivery.
9. Our diversity makes us stronger: Embracing diverse backgrounds to generate innovative ideas.
10. Customer-centric: Partnering with customers to put their needs first.
PCO Job Responsibilities
As a PCO, you will play a crucial role in maintaining the safety, security, and well-being of prisoners at HMP Millsike. Your responsibilities will include:
11. Ensuring high standards of prisoner care and supporting their rehabilitation.
12. Conducting security checks and search procedures on prisoners, staff, and visitors.
13. Promote safer custody and violence reduction.
14. Assisting prisoners in preparing for release by maintaining professional relationships with health and probation services and other professionals.
15. Maintaining high standards of security and safety while promoting a positive, restorative and rehabilitative environment.
16. Providing support and care for prisoners' physical and mental health needs.
17. Using a trauma-informed approach to support prisoners' recovery and rehabilitation.
18. Supervising prisoners' activities and work assignments to prevent disturbances and maintain order.
19. Communicating effectively with prisoners, adapting language and style to ensure understanding.
Person Specification
We love to see applications from people who are motivated, hardworking, and willing to learn. Here are the core requirements we are looking for in the PCO role:
20. Basic to intermediate IT skills (Microsoft Excel, Word, Outlook).
21. Excellent communication skills.
22. Ability to interact empathetically with prisoners and maintain professional boundaries.
23. Commitment to maintaining high standards of safety, dignity, and diversity.
24. Previous experience in a custodial or secure environment is preferred but not essential.
Why Join Us?
At Mitie Care & Custody, diversity and inclusion are at the heart of our operations. We are committed to creating an environment where everyone can thrive and be their best. Our diverse culture fosters innovation and creativity, ensuring that all voices are heard and valued. By joining us, you become part of a team dedicated to making a positive impact on the lives of prisoners and their families.
If you are passionate about making a difference and want to contribute to a supportive, uplifting environment that helps prisoners unlock their potential, apply now to join Mitie Care & Custody at HMP Millsike
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .