Hire Desk Controller
Hours: Monday to Friday
Salary: £31,000
Are you a confident, customer-focused individual with a background in hire desk operations or equipment rental? We're looking for a Hire Desk Controller to join a fast-paced, dynamic team.
What You’ll Be Doing as the Hire Desk Controller:
Handling incoming hire enquiries via phone and email
Creating and managing hire contracts and off-hires
Scheduling deliveries and collections
Monitoring fleet availability and coordinating equipment allocation
Liaising with drivers, engineers, and internal teams to ensure smooth operations
Maintaining accurate records and administrative documentation
Delivering top-notch service and building strong client relationships
Supporting the sales and operations teams with daily admin tasksWhat We’re Looking For In The Hire Desk Controller :
Experience in a hire desk, service controller, or rental industry role
Excellent customer service and communication skills
Strong multitasking ability in a fast-paced setting
High attention to detail and strong organisational skills
Confident IT user (systems, email, order entry, etc.)
A proactive attitude and team-oriented mindset
Interested?
Apply now or contact Natalie at Kemp Recruitment on (phone number removed) for a confidential chat