Salary: £31,000 - 31,000 per year Requirements: Strong communication skills at all levels MS Office to intermediate level Documentation to entry level Previous experience in a similar role or IT field, or IT qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Knowledge of networking (Unifi/Meraki/Cisco) is desirable Knowledge of Windows Operating Systems is desirable Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, including conducting testing for new workflows. Assist the wider IT team in monitoring the network for all sites and collaborating with our outsourced IT department on issues. Assist in maintaining our printer outsourcing contract. Coordinate data compliance with our outsourced IT department, ensuring IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the IT issues database. Ensure personal responsibility for health and safety and that of others. Cooperate, report unsafe conditions, and comply with company management systems and safe systems of work. Technologies: Cisco Network Windows Support Mobile More: At Countrystyle, we are dedicated to providing outstanding customer service while driving innovation and setting market standards for sustainable quality. Located in Ridham, Sittingbourne, we transform waste into valuable resources, protecting our natural environment and ensuring our clients achieve their goals. We offer a permanent, full-time position with a salary of £31,000 per annum. We are committed to employee wellbeing with benefits such as life insurance, access to GP services, an electric car salary sacrifice scheme, cycle to work scheme, and company events. last updated 15 week of 2026