We are looking for experienced Complaint Handlers and Complaint Administrators with previous experience within Financial Services firms to join an exciting project in Bracknell.
As a Complaint Handler, you will be:
Investigating complaints related to motor finance agreements and commission arrangements.
Logging and updating systems relating to customer complaints.
Write full final response letters.
We’re looking for a Complaint Handler with:
Financial services industry experience, including previous complaints or remediation activities.
Experience in writing final response letters and updating client systems.
A commitment to a longer-term project, with likely extensions for successful candidates into 2026.
Ability to commute to Bracknell for onsite working.
This will be an initial 3-month contract, with a start date expected immediately, but comes with the likely option to extend further for successful candidates.
You will be working Monday-Friday, (37.5 hours per week) on a hybrid working basis. This involves being onsite for the first 4 weeks for initial training, followed by 3 days a week onsite thereafter.
In return, you will receive a salary of £165 per day, via an umbrella company.
To apply for this role as Complaint Handler, please click apply online and upload a copy of your latest CV.
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