Join to apply for the Interaction Designer role at DWP Digital
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work‑life balance.
We are a community of tech experts building digital solutions for the UK. DWP Digital is part of the largest government department, helping millions of people every day.
What skills, knowledge and experience will you need?
* Evidence‑Based Design – You can work collaboratively with others to design solutions based on evidence, identifying gaps in knowledge and ensuring user needs are met.
* Prototyping Expertise – You have experience using a variety of prototyping tools and techniques to explore and validate design concepts.
* Clear Communication & Collaboration – You can present your work confidently, explain design decisions in a way that is easy to understand, and actively listen to feedback from stakeholders and team members.
* Accessibility & Inclusive Design – You have a proven track record of designing with accessibility in mind, demonstrating familiarity with WCAG 2.2 guidelines and consistently meeting AA standards.
* Open Working & Engagement – You work in the open, engaging others throughout the design process to build shared understanding and transparency.
You and your role
We're looking for Interaction Designers to help create services that are simple, fast, and accessible for everyone. At DWP Digital, you'll use your skills to make a real difference, designing solutions that support millions of people every day. You'll work as part of a multi‑disciplinary team alongside other user‑centred design professionals, committed to delivering the best possible outcomes for all our users.
In this role, you'll use research and analytics to understand user needs and design solutions that meet them. You'll create prototypes, test ideas, and design with accessibility and inclusion at the heart of everything you do. Collaboration is key – you'll work openly with your team, share knowledge, and make sure your designs are consistent with the GOV.UK Design System.
You'll also contribute to the wider Interaction Design community within DWP and across government, helping to set standards and share best practice. We offer a highly supportive environment with plenty of opportunities to grow your skills and learn new ones.
Location
You’ll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield, whichever is most convenient for you.
Hybrid Working
We work a hybrid model – you’ll spend some time working at home and some time collaborating face‑to‑face in a hub.
Benefits
We offer a broad benefits package built around your work‑life balance, including:
* Flexible working including flexible hours and flex‑friendly policies
* Time off volunteering and charitable giving
* Bring your authentic self to work with ‘I Can Be Me in DWP’
* Discounts and savings on shopping, fun days out and more
* Interest‑free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
* Sports and social activities
* Professional development, coaching, mentoring and career progression opportunities
And we have an award‑winning environment and culture
* DWP has been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
* Diverse and Inclusive Leadership at Digital Leaders Awards
* Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
* Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards
Process
* Apply – complete your application on Civil Service Jobs. There will be full instructions when you click through.
* Interview – a single stage interview online.
Referrals increase your chances of interviewing at DWP Digital by 2×.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Information Technology
Industries
* Technology, Information and Internet
* Technology, Information and Media
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