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Digital service continuity manager

Bothwell
NHS Scotland
Service
Posted: 20 October
Offer description

We are looking for highly motivated individuals to join NHS Lanarkshire’s Digital Services and be part of a bold transformation in health and care. With significant new investment and commitment to delivering the NHS Lanarkshire Digital Strategy (2023-2028), we are expanding our team to drive innovation, develop digital infrastructure across the Board, and improve outcomes for patients and staff.

With roles available across our Digital Operations, Transformation and Strategy & Governance Teams, the successful candidates will help drive service improvement across NHS Lanarkshire’s Acute, Community, and Corporate Services.

If you are interested in our new roles, please contact the hiring manager for more information.

We look forward to hearing from you!


The Role

The post holder will report to the Head of Digital Governance and will be responsible for leading the planning, development, implementation and continual improvement of IT Service Continuity and Business Continuity activities across NHS Lanarkshire.

The post holder will play a key operational and strategic role in ensuring that critical digital services are resilient and also aligned with organisational risk management and preparedness frameworks.

The Digital Service Continuity Manager will provide expert guidance in developing and maintaining Digital service continuity policies, procedures and frameworks. This includes coordinating regular risk assessments, business impact analysis and continuity planning activities across Digital systems and infrastructure as well as Digital testing and live invocation of plans as required.

As the primary contact for Business Continuity within the organisation, the post holder will manage and report on continuity activities, working with internal and external stakeholders including third party suppliers, to ensure an effective integrated response to potential disruptions. A key responsibility will be to capture and implement lessons learned feeding these back into revised continuity plans promoting a culture of continuous improvement and service resilience across NHS Lanarkshire ensuring service continuity is continually reviewed within Digital. The service continuity manager will appropriately manage associated risk and maintain a business continuity capability for NHS Lanarkshire.


What we’ll need you to bring

* Educated to Masters Degree Level in an IT subject or Business Analysis related area or have equivalent experience in an IM&T provision or business continuity role
* Post graduate expertise within an IT or health service area that demonstrates the required expert breadth of knowledge required to lead safely, effectively and efficiently.
* Extensive understanding of Health Care processes and procedures underpinned by theoretical knowledge and practical experience.
* Leadership skills to enable the day to day management of service delivery.
* Further education/evidence of Continuous Professional Development in a relevant IT or health service area, including study days/courses/post graduate qualification.
* The post holder will possess excellent team-working and leadership skills and have the ability to motivate others and work using own initiative.
* Excellent listening, communication and interpersonal skills.
* Effective time management skills
* Good knowledge of information technology
* Well developed, professional, presentational skills
* Good knowledge of the Data Protection and IT Security issues
* Able to drive and transport equipment, e.g. laptop, projector etc. when necessary and hold a current driving licence.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.


Benefits

* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures


Additional Information For Applicants

* Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
* For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
* Please check your e‑mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience.

Candidate information and application policies continue below. All other content, including contact details, recruitment information, and legal statements, is preserved in the text while extraneous HTML tags have been removed or simplified.

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