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Business Support Assistant - Inverness
Our Client, a leading law firm, is looking for a Business Support Assistant. As a Business Support Assistant, you will play a vital role in ensuring the smooth operation of our facilities and enhancing the client experience. This is a permanent post, based in Inverness. Monday to Friday 9 - 5 pm.
Job Responsibilities
* Deliver high-quality customer care and maintain the client experience.
* Manage the reception area, including meet and greet activities and forwarding incoming calls.
* Efficiently handle all appropriate emails in the 'General' Mailbox.
* Maintain a working knowledge of the firm's services to direct enquiries effectively.
* Oversee the Media File for reception and maintain the internal corporate image.
* Service meeting rooms to an agreed standard, including managing the centralised diary and arranging catering as needed.
* Conduct staff inductions and ensure a welcoming environment for new employees.
* Ensure the efficient provision of office resources and maintain relationships with third-party vendors and suppliers.
* Order and maintain stationary and IT stocks, including ink cartridges and toners.
* Ensure compliance with health and safety, hospitality, and hygiene standards.
* Maintain a fully trained team of Fire Wardens and First Aid personnel.
* Provide general administrative duties and secretarial cover when required.
* Record absence and provide ongoing secretarial and admin support.
* Support travel and other booking requirements.
* Maintain training records and provide IT software support for the Business Support Team.
* Assist with internal and external projects as required.
Required Skills & Qualifications
* Proven experience in a business support or administrative role.
* Strong customer service skills with a friendly and professional demeanor.
* Excellent organisational skills and attention to detail.
* Ability to manage multiple tasks and prioritise effectively.
* Proficient in Microsoft Office Suite and other relevant software.
* Strong communication skills, both written and verbal.
* Knowledge of health and safety regulations and procedures.
* Experience in reception duties and managing front-of-house operations.
* Ability to work independently and as part of a team.
* Relevant qualifications in administration or business support are desirable.
Call To Action
If you are a motivated individual with a passion for delivering exceptional service and supporting a dynamic team, we would love to hear from you! Please submit your application, including your CV and a cover letter.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Administrative and Support Services
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