Focus Birmingham is a local charity dedicated to empowering individuals with visual impairments or complex needs to live full and independent lives. Our values-driven approach places inclusion, person centred care, and community engagement at the heart of everything we do. Through a range of tailored services, we support people to thrive, connect and reach their full potential.
Deputy Facilities Manager
Location: Harborne, Birmingham
Hours: Full Time, 35 Hours per week - 09:30-17:30 with one hour lunch break
Permanent Contract
Start Date: ASAP
Purpose of the role
We are seeking a highly motivated, energetic, and detail-oriented Deputy Facilities Manager to join our Central Resources team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and brings leadership, enthusiasm, and a proactive mindset to day-to-day operations.
In this key role, you will manage a wide range of operational services including transport, facilities, catering, housekeeping, maintenance, and administration ensuring they are safe, compliant, efficient and aligned with the organisation’s high standards, and play a critical part in delivering a first-class experience for our staff, service users, and visitors.
You will work closely with the Central Resources Manager to help drive continuous improvement, uphold quality service delivery, and maintain safe, well-managed environments across all Focus Birmingham sites.
Key Responsibilities
Leadership & Team Management
* Provide clear leadership and direction to a diverse team of operational staff and volunteers to deliver high-quality, efficient, and compliant services across the organisation
* Provide day-to-day supervision, performance management, and professional development for team members
* Line manage the Maintenance team and Administration teams, ensuring service delivery and ongoing team support
* Manage the Transport Coordinator to ensure the fleet and drivers remain fully compliant with legal and organisational standards
* Manage the In-house Services Supervisor to ensure that the Catering Team and Housekeepers are delivering food services and cleanliness to regulated standards
* Conduct regular team meetings, review performance, set objectives and identify development needs
* Support the professional growth of all team members through supervision, training, and performance management
* Ensure appropriate cover and flexibility across departments to maintain continuous operations
Transport Operations
* Manage and support the Transport Coordinator to ensure the effective day-to-day running of the transport service
* Oversee compliance of all vehicles with MOT, insurance, servicing, and safety inspections
* Ensure that all drivers are trained, competent, and compliant with relevant legislation (e.g., MIDAS)
* Ensure accurate record-keeping of all fleet documentation and scheduling
* Monitor and support the resolution of transport-related issues, ensuring reliable service delivery
* Provide leadership to ensure the transport function remains responsive, safe, and efficient
* Lead and support the In-house Services Supervisor in overseeing the Catering and Housekeeping Teams
* Ensure that all catering services comply with food safety and hygiene regulations, including allergy management and kitchen cleanliness
* Work with the Services Supervisor to maintain high cleanliness standards across all departments and communal areas
* Monitor catering stock, preparation, and service to ensure quality and compliance
* Support compliance with food hygiene audits, inspections, and training
* Promote a safe, dignified, and welcoming environment for all building users
Facilities Management
* Manage the Maintenance Team and take responsibility for the upkeep and functionality of all Focus Birmingham buildings
* Oversee the maintenance of all sites to ensure buildings are safe, clean, and operational at all times
* Lead on both planned and reactive maintenance, liaising with contractors, and ensuring timely asset upkeep
* Conduct regular building audits to assess utilisation, cleanliness, and compliance with safety standards
* Monitor and coordinate the use of meeting and activity spaces to optimise availability and revenue potential
* Maintain accurate records related to facilities, supplies, budgets, procurement, and statutory compliance
Health & Safety
* Promote a culture of safety across all departments
* Support implementation of all health and safety policies, including fire safety, manual handling, and emergency procedures
* Conduct regular audits and inspections, and maintain compliance logs
* Investigate and report incidents, accidents, and near-misses with follow-up actions
* Ensure all departments receive H&S induction and refresher training as required
Flexibility and Cover
* Provide operational cover for the Central Resources Manager when needed
* Work flexibly to support activities outside normal hours, ensuring all departments remain covered during absences or high-demand periods
* Demonstrate a hands-on approach and assist cross-functionally during peak operational needs
Why Join us
* A values-driven organisation that prioritises quality inclusion and empowerment
* A supportive leadership team with opportunities for career progression and professional development.
* A rewarding role making a real difference in the lives of people with sensory, learning and mental health needs.
* Additional Leave
* Canteen
* Company Pension
* Employee Discount
* Free or subsidised travel
* Health and Wellbeing programme
* Referral Programme
* Blue Light Discount
* Discount for carers
Person Specification
* Proven experience managing multi-disciplinary teams (maintenance, catering, transport, admin)
* Strong knowledge of health and safety, facilities regulations, and compliance frameworks
* Excellent organisational, communication, and leadership skills
* Ability to work flexibly and respond to changing priorities in a fast-paced environment
* Experience working in a regulated or care-focused organisation is desirable
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Non-profit Organization Management
We’re removing boilerplate; this role is based in Birmingham, UK. If you’re reading this, you likely found the right role.
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