Job Summary: As a Project Manager, you are responsible for planning, managing, and delivering projects that contribute to organisational growth and client satisfaction. This role focuses on executing strategic initiatives that deliver measurable outcomes, while reflecting our GOLD values: fostering Growth, delivering Outcome-driven results, embracing Lean methodologies, and making Data-informed decisions. You will work collaboratively with cross-functional teams to ensure successful project delivery, maintaining a strong focus on cost, quality, and timelines. This position requires a proactive, solution-oriented mindset, ensuring alignment between day-to-day execution and organisational objectives. Role Summary As a Project Manager, you are responsible for planning, managing, and delivering projects that contribute to organisational growth and client satisfaction. This role focuses on executing strategic initiatives that deliver measurable outcomes, while reflecting our GOLD values: fostering Growth, delivering Outcome-driven results, embracing Lean methodologies, and making Data-informed decisions. You will work collaboratively with cross-functional teams to ensure successful project delivery, maintaining a strong focus on cost, quality, and timelines. This position requires a proactive, solution-oriented mindset, ensuring alignment between day-to-day execution and organisational objectives. Key Responsibilities Project Planning and Execution : Develop and manage project plans that address immediate priorities and align with strategic goals. Track project progress, ensuring timely delivery while addressing dependencies and potential risks. Team Collaboration : Coordinate with cross-functional teams to ensure clarity of roles, responsibilities, and deliverables. Foster a collaborative team environment, encouraging accountability and innovation. Stakeholder Engagement : Act as the primary point of contact for internal and external stakeholders, maintaining transparent and regular communication. Facilitate discussions to align project objectives with stakeholder expectations. Financial Management : Ensure effective cost control by tracking budgets, forecasting monthly, and implementing corrective actions as needed. Collaborate with finance teams to ensure timely invoicing, cash collection, and accurate financial reporting. Work to maintain a PS ratio of 2.0 (unless otherwise agreed) across assigned projects. Solution-Oriented Delivery : Proactively address project challenges to ensure delivery on time, within budget, and to agreed quality standards. Balance cost, quality, and time constraints to deliver optimal results. Maintain strong relationships with product teams to support on-time and effective delivery. Continuous Improvement : Identify opportunities to improve project workflows using Lean principles. Leverage project data to inform decisions and drive future performance enhancements. Accountabilities Track project costs, identify risks, and proactively implement mitigation strategies. Ensure the PS ratio is maintained at a minimum of 2.0 (unless otherwise agreed) on a personal and per-project basis. Monitor and control costs rigorously, ensuring budgets are forecasted monthly, reviewed regularly, and updated as necessary. Collaborate with finance teams to ensure invoices are issued on time, cash is collected promptly, and financial records are accurate and transparent. Deliver all projects to agreed scope, time, and quality metrics, ensuring client satisfaction and organisational growth. Identify, analyse, and mitigate project risks and issues proactively. Maintain a business-first mindset, aligning project delivery with organisational and client objectives. Produce detailed, actionable reporting and insights for executive-level stakeholders, ensuring informed decision-making. Act as an escalation point for project-related challenges, fostering a solution-driven environment. Implement matrix management practices to balance project work and BAU responsibilities. Responsible for compliance with local legislative responsibilities and governance requirements in country including but not limited to DPO and GDPR. Key Skills Project Management Expertise: Demonstrated success in managing complex, large-scale, multi-year projects with budgets exceeding £1 million. Proven ability to develop and execute comprehensive project plans addressing both strategic and operational needs. Exceptional Communication and Interpersonal Skills: Adept at engaging with diverse stakeholders across technical and business domains. Skilled in delivering clear, impactful communications tailored to various audiences, including senior executives and operational teams. Proactive Problem-Solving and Risk Management: Ability to anticipate challenges, assess risks, and develop proactive mitigation strategies. Proven track record of driving solutions to address project roadblocks and ensure seamless execution. Strong Analytical and Data-Driven Decision-Making: Expertise in monitoring performance metrics and leveraging data insights for continuous improvement. Skilled at using project data to inform strategic decisions and optimise workflows. Balancing Technical and Business Considerations: Experienced in aligning technical delivery with business objectives to ensure cohesive project outcomes. Capable of bridging the gap between technical teams and business stakeholders for seamless collaboration. Lean and Six Sigma Methodologies: Ability to embed Lean principles and Six Sigma methodologies into project workflows for improved efficiency and reduced waste. Experience in applying process optimisation techniques to deliver high-quality outcomes. Strategic and Commercial Acumen: Strong understanding of financial management, including cost control, P&L ownership, and maintaining a PS ratio of at least 2.0. Skilled in aligning project objectives with organisational strategy to maximise commercial value. Industry Knowledge and Contextual Awareness: A solid working knowledge of the public transportation environment, including challenges, opportunities, and key industry drivers. Familiarity with delivering projects in regulated environments, ensuring compliance with local legislative requirements such as DPO and GDPR. Leadership and Mentorship: Proven ability to lead and mentor cross-functional teams, fostering collaboration, accountability, and professional growth. Skilled in building high-performing teams and cultivating a culture of continuous improvement. Qualifications Ideally, a Bachelor’s degree in Computer Science, Information Technology, Engineering, or Business Administration. Demonstrated success in managing enterprise-level projects with budgets exceeding £1million, preferably within the technology, transport, or public sector. Certifications in Agile, PMP, PRINCE2, ITIL, and Lean Six Sigma are highly desirable. Proven ability to apply Lean principles to streamline processes and deliver value-driven outcomes. Adept at bridging the gap between technical and business stakeholders, ensuring cohesive project delivery. Analyse project data and leverage insights to drive better decision-making and future performance improvements. Demonstrated leadership in managing teams and complex stakeholder relationships. Strong analytical and communication skills with the ability to adapt to changing environments and manage temporary responsibilities linked to ongoing change projects.