*Job description- Bodyshop Manager*
OC Motor Repairs Ltd is an accident repair centre that is part of the One Call Group of companies. It has been established for over 10 years, and is a group of insurance approved vehicle repair centres, working to ensure the highest quality standards are maintained. We specialise in car body repairs and accident crash repairs.
We are currently looking to recruit a Body shop Manager to oversee the daily delivery of excellent customer service and support towards their team, motivating them to deliver a high quality standard of work.
*Work Hours:* 7am- 5.30pm Mon- Fri
*Place of Work:* 1 Sadler Forster Way, Teesside Industrial Estate, Thornaby TS17 9JY
*Salary: £45,000- £55,000*
*The ideal Candidate will have:*
* Previous experience within a Body shop Supervisory/Management role
* Possess excellent interpersonal skills with the ability to build successful and mutually beneficial business relationships.
* Negotiation and influencing skills.
* Be able to communicate to people with various levels of knowledge face to face, over the telephone and in writing.
* Strategic planning, organisational and time management skills.
* Problem solving at any level
* Computer literate and thorough understanding of Microsoft Office software.
* Deliver reports of a high standard
* Must have experience with BSI
*Duties Include*
* Responsible for the efficiency of the accident and repair centre
* Sustain profitability within the company
* Maintain an effective working relationship with suppliers including excellent negotiating skills
* Manage discipline throughout the workshop
* Ensure all staff present a professional image of self and OC Motor Repairs
* Delegate work effectively to ensure that service levels are maintained.
* Ensure that there is an efficient and satisfactory service to customers.
* Adequately maintain all staff records and HR related issues.
* Actively monitor progress on targets
* Maintain daily MI (Management Information) figures and report issues immediately to senior management.
* Deal with complex customer enquiries and complaints
*What we have to offer you:*
* Opportunities for internal promotion and progression
* Optional lottery Scheme with a jackpot of over £1k per month
* Charity events to raise money for the chosen charity
* “Star of the Month” incentives
* All Bank Holidays off and 20 days annual leave
* Additional annual leave after 2 years’ service
* Workplace Pension Scheme
* Annual work events such as Christmas party
* Free Uniform is supplied
* Monthly Bonus Incentive
If you wish to apply, please send us your most up to date CV. Feel free to contact us on with any enquiries.
Job Types: Full-time, Permanent
Pay: £45,000.00-£55,000.00 per year
Work Location: In person