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Housing referral officer

Birmingham (West Midlands)
£13.21 an hour
Posted: 23h ago
Offer description

Housing referral Officer This role is self-employed with 35 hours of work per week. The position requires a full driving licence and own transport. About Us: At Aspect Housing & Support LTD, we believe everyone deserves a safe and stable place to call home. We work with individuals facing homelessness, offering tailored support and connecting them with suitable accommodation. As we grow, we’re looking for a dynamic Housing Referral Officer to help expand our housing network and ensure no one is left behind. The Role: We’re seeking a confident and compassionate Housing Referral Officer with a unique blend of support work experience, sales acumen, and strong networking skills. You’ll play a key role in matching service users with appropriate housing & support services. What We’re Looking For: * Support Worker Background: Experience working with vulnerable individuals or communities, with a strong understanding of housing-related challenges. * Sales: Proven ability to pitch in a housing, property, or referrals context. * Communication Skills: Confident communicator who can build and maintain professional relationships with potential referral sources. * Self-motivated, target-driven, and highly organised, people person. Referral Sourcing& Sales: * Identify and build relationships with referral sources such as social workers, hospitals, probation services, and community organisations. * Promote the organisation’s supported accommodation services to potential referrers. * Outreach visits to generate new leads. * Maintain a pipeline of referral opportunities and follow up on leads. * Work towards monthly referral targets and KPIs, and receive a monthly bonus if targets are met. Client Engagement & Administration: * Support the intake process by gathering initial service user information during transport. * Maintain accurate records of journeys, referrals, and outreach activities. * Provide feedback to the team on referral trends and opportunities. Person Specification:Essential: * Full UK driving licence with a clean record. * Experience in sales or outreach, support and networking. * Strong interpersonal and communication skills. * Ability to work independently and manage time effectively. * Understanding of supported accommodation. Desirable: * Experience working with vulnerable adults. * Knowledge of local authority referral processes. Please note: This role requires you to be on the road; it is not office-based

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