VodafoneThree - Senior Commercial Manager
Aggregate function: Vodafone Business
Business Area: Local Vodafone Business Unit
Posting Country: United Kingdom
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Location: Farnborough or Bristol (Onsite)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK\'s Critical National Infrastructure and public sector organisations.
What you’ll do
As a Senior Commercial Contract Manager you will have the opportunity to be at the front and centre of the relationship with existing and prospective VBSE customers, with a main focus on the In-Life/post-contract award aspects of the role.
The role will require you to work collaboratively with many different areas of the Business including Sales, Product, Solution, Legal, Finance and Technology; provide commercial thought leadership and decision making; and to work directly with our customers and occasionally with suppliers.
The role would suit candidates who have a demonstrable ability to: understand a variety of complex commercial and contractual models; use available data and appropriate assumptions in order to make informed decisions; negotiate pragmatically at all levels in an organisation; and identify and create value from challenging commercial issues.
The Commercial Contract Management team manages all the commercial and contractual aspects of the contract lifecycle of all Vodafone Business Security Enhanced (VBSE) customers:
* Pre-sales: Helping our sales teams to win new business at profitable margins
* Handover: Ensuring that business is contracted correctly; risk is understood and mitigated; and that contractual obligations are clear and handed over to appropriate teams for execution
* In-Life: Optimising the commercial performance of the contract (including change and exit management); managing commercial disputes; and driving margin and revenue improvement activities
* Extension or Renewal: Securing timely renewal of the contract whilst minimising erosion of revenue and margin
Who you are
* Substantial experience in Commercial and Contract Management
* MOD/Defence experience, particularly managing DEFCONs, CDRLs & JSPs from a contractual perspective.
* Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
* Consistent delivery of exceptional results through matrix team structures
* Strong decision making with the ability to balance conflicting priorities
* Proven highly complex negotiation skills with internal and external customers up to C level including dispute management
* Strong leadership of risk, able to identify most appropriate mitigation actions to reduce Vodafone’s exposure
* Proven People management and development skills
* Must hold or be eligible for DV Clearance
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
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