Our company name has become synonymous with delivering dependable roofing, waterproofing, and insulation solutions backed by supreme levels of customer service to help the customer along their journey.
This hard earned reputation has been built globally on a foundation of quality and an ethos of customer service which permeates through the organisation and remains as strong today as it did 100 years ago.
QC and R&D Manager role objective is to Support IKO PLC in meeting its business objectives by, Managing the Quality Control and R&D department at the Clay Cross facility with overall responsibility for the facility’s raw material compliance, in-process and final product testing to ensure full compliance with the business needs, expectations and regulatory standards.
You will be required to accept work from the Group Compliance Manager and perform tasks according to instructions provided in Quality Management System procedures and Masterfiles associated with the department. You will be expected ensure all Quality Control records are maintained correctly and R&D reports are fully documented, completed, and countersigned, as requested. You will be required to perform QC tests in which satisfactory training has been completed and recorded in company training records, when the business requires cover for laboratory personnel, while complying with all Health & Safety, Quality Standards and Procedures established by the Company's Policies and act in accordance with the requirements of relevant legislation and any regulatory bodies at all times. Understand and comply with the Company’s Health & Safety Policies / Procedures and always implement these. This is imperative to ensure both your own safety and the safety of those who may be affected by your actions or omissions. As department manager you will develop both the laboratory and personnel to ensure that they are working within the guidelines of industry standards and guidelines and that tests are done in a timeframe to support production and release on materials.
About You
To be successful in this role you must have a detailed awareness of the Quality Management System requirements relevant to the position as well as the potential effects of actions on the quality assurance process, with particular awareness of all quality aspects and requirements associated with output of data from the Quality Control and R&D functions and their compliance with standards as set out in the IKO PLC Masterfiles. Demonstrate a high-level understanding of Quality Management Systems and be aware that information regarding the quality assurance process can always be sought at any time by internal or external auditors. Therefore, a high level of concentration based on attention to detail, accuracy, precision, and it is important that you are experienced enough to ensure decision making is appropriate for the role and you will have a responsibility to highlight any possible quality improvement in your areas of activity.
Overall Management responsibilities:
* Management of the Quality Control and R&D laboratory function across the Clay Cross facility
* Comply with all Health & Safety and Quality standards and procedures established by the Company's policies and in accordance with the requirements of relevant legislation and any regulatory bodies at all times.
* Must understand and comply with the Company’s Health & Safety Policies and Procedures and implement these, always, to ensure both the employee’s own safety and the safety of those who may be affected by the employee’s actions or omissions.
* When called upon, provide detailed awareness of the Quality Management System requirements relevant to the situation, as well as the potential effects of actions on the quality assurance process, with particular awareness of all quality aspects and requirements associated with output of data from the Quality Control and R&D functions and their compliance with standards as set out in the IKO PLC Masterfiles.
* Demonstrate a high-level understanding of Quality Management Systems and be aware that information regarding the quality assurance process can always be sought at any time by internal or external auditors. Therefore, a high level of concentration based on attention to detail, accuracy, precision, and it is important they are experienced to ensure decision making is appropriate for the role.
* Control, write and maintain the departments Risk assessments, COSHH and Safety Data Sheets, as required.
* Control, write and maintain the department’s Standard Operating Procedure (SOP’s), as required.
* Ensure that information specified on specifications is technically correct and in line with current correct codes of practice.
* Maintenance of the laboratory key performance indicators (KPI’s).
* Ensure there is a culture of continuous improvement, within the scope of ISO 9001 and other business standards in mind. Champion the highlighting of any possible quality improvement in areas of activity.
* Represent the department during third party certification, ISO 9001 audits and ensure internal audits are carried out, as per facility internal audit schedule.
* To continuously monitor and improve procedures and methods to ensure an ethos of Continuous Improvement is maintained and implement any corrective actions found.
* Ensure Out of Specification (OOS) processes are designed and followed.
* Ensure all QC CAPAs, deviations and change controls are completed in a timely manner.
* Work in accordance with harmonised and designated standards, to ensure new or modified test methods are introduced smoothly.
* Ensure all equipment is validated, maintained, and calibrated, as required.
* Support troubleshooting of equipment, analytical and production processes.
* Undertake complaint investigation on material issues and produce detailed reports.
* Manage the preparation and release of Masterfile 9 - Master Product Listing and Specification documents.
* Assist in the development and implementation of training materials
* Development of department personnel using appraisals, training, mentoring, and motivation the laboratory staff. Train staff in duties associated with the position, while keeping updated training records for all direct reports
* Develop close relationships with other departments at Clay Cross and the wider business, by liaising with other members, through sharing and gaining of knowledge.
* Provide technical support to the business and recommendations, suited to your role and expertise.
* Provide support to senior management including line manager on specific projects.
* Be an active participant of the management team by following-up agreed measures and activities
* Budget, source and ensure validation of laboratory equipment, when required.
* Ensure that R&D projects are progress in a timely manner and to completion.
* Other related duties/responsibilities as required or assigned by the Group Compliance Manager
Principal Quality Control Accountabilities:
* Control and manage the department Standard Operating Procedures, including but not limited to:
· Masterfile 1 - Raw Material Specifications
· Masterfile 2 - Packing Material Specifications
· Masterfile 6 - Quality Control Test Methods
· Masterfile 9 - Master Product Listing and Specification
· Masterfile 18 - Equipment Operation & Calibration
* Ensure all testing of raw materials, intermediates, in-process, and final products using written and approved Quality Control procedures, as instructed by the Group Compliance Manager are completed in a timely manner.
* Maintenance of the laboratory test schedule in support of production product release and quarantining.
* Ensure all Quality Control test results are recorded and maintained correctly using IKO PLC standardised recording systems.
* Ensure laboratory personnel are providing robust results according to approved procedures and reporting any irregular results or trends and problematical procedures to the Group Compliance Manager.
* Facilitate the investigation and reporting of irregular / OOS results in accordance with quality system.
* Compile data and compose reports / memoranda for QC department.
* Perform method development and validation under instruction from the Group Compliance Manager.
* Ensure the Quality Control areas are clean and maintained, such as laboratory cleaning maintenance of working areas, cleaning of equipment, vessels, and glassware.
* Ensure the maintenance of the department consumable stocked items and laboratory material.
* Liaise with suppliers to obtain Certificates of Analysis and Material safety Data Sheets, as required
Principal R&D Accountabilities:
* Ensure all R&D activities are documented and test results recorded and maintained correctly using IKO PLC standardised recording systems and reports.
* Compile data and compose reports / memoranda for R&D department.
* Perform method development and validation under instruction from the Group Compliance Manager.
* Compile data and compose reports / memoranda for R&D department.
* Ensure the R&D areas are clean and maintained, such as laboratory cleaning maintenance of working areas, cleaning of equipment, vessels and glassware.
Qualifications, Experience and Skill
* BSc or Diploma in a science related field of study, ideally polymer sciences
* At least five years’ experience from within a chemical / manufacturing environment with ISO 9001 certification.
* At least five years’ laboratory experience in a chemical / manufacturing environment.
* A level standard or equivalent to include at least one science related subject.
* Comprehensive knowledge of BSI and Industry standards including an In-depth knowledge of ISO 9001.
* Good knowledge of the requirements of a Factory Process Control system and CE / UKCA requirements.
* Understanding of BS EN 13956, BS EN 14909 and BS EN 14967 Standards.
* Good practical knowledge of Polymeric Single Ply (PVC) applications.
* To have experience in report writing and KPI management of Quality Control.
* A strong background in Quality control processes within a manufacturing environment.
* Experienced in technical problem solving and troubleshooting processes.
* Experience in successfully leading and managing a team.
* Excellent communication, both written and oral, presentation and mentoring skills.
* High levels of computer literacy, numeric and analytical skills. Good knowledge of IT software, specifically Microsoft packages.
* Excellent attention to detail with an energetic and proactive outlook.
* Excellent knowledge of Quality Management systems
* Confidence to deal with people at all levels.
* Ability to work on own initiative as well as part of a team.
* Experienced in working within regulated industry environments such as construction or fine chemical industry.
* You will have a natural ability to communicate at a technical level to difference audiences within your in-house and external customer base.
* Excellent management and interpersonal skills
* Excellent organisation skills.
* Ability to organise working days in a logical manner, with good practical ability
* Good understanding of quality procedures
* Good understanding and competence of laboratory equipment from analytical to benchtop analysis techniques.
* Good report writing skills.
Company Benefits
·Health cash plan
·A generous contributory pension scheme
·24 days holidays increasing to 26 days in addition to bank holidays
·Free on-site car park
·Training and development programmes
·Cycle-to-work scheme
·Discounted gym membership
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.