Property Maintenance Administrator
Overview Were looking for a driven and talented professional to join our thriving property team in York. This is a fantastic opportunity to play a pivotal role in a fast-paced, customer-focused environment where no two days are the same. Youll be at the heart of keeping our properties running smoothly, resolving maintenance needs efficiently, and delivering outstanding service that truly makes a difference to our customers.
Benefits Salary - £26,500 plus overtime opportunity (paid at time and a half)
Full time Mondays - Fridays 8.30am- 5pm
Initially offered on a 12 month maternity cover contract
22 days paid holidays (increasing up to 27 days, depending upon length of service), plus bank holidays
One work from home day per week after 6 months service
Regular team social events and activities
Comprehensive training and development opportunities.
Friendly, supportive work environment
Opportunity for reduced working hours during Christmas while maintaining full pay
Responsibilities Ensure all properties are well-maintained and that tenants receive prompt, professional service.
Be the main point of contact for tenants, contractors, and landlords, coordinating maintenance from the initial report through to completion
Efficiently process and prioritise maintenance requests from tenants uploading accurate and detailed information on to the database
Coordinate with contractors to schedule repairs
Obtain landlord approvals for maintenance works and manage budgets
Maintain detailed records of all maintenance activities
Coordinate end-of-tenancy maintenance works
Handle key management and appointment scheduling
Qualifications Proven administrative experience in a fast-paced environment.
Excellent organisational and time management abilities
Strong problem-solving skills with the ability to prioritise effectively
Experience in property maintenance or the letting industry would be beneficial but not essential
Experience in handling complaints
Customer service experience
Full UK driving license would be beneficial
If you are passionate about customer service or the property industry - and are looking to make a significant impact, we would love to hear from you!
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
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