Head of Sales Your new company Hays are seeking an experienced and driven Head of Sales to lead, manage, and motivate our clients' Manchester city centre-based sales function within a professional services environment. This is a senior leadership role responsible for driving revenue growth, developing high-performing sales teams, and owning the full client and customer journey from initial engagement through to long-term relationship management.The successful candidate will be hands-on, process-driven, highly client-facing, and passionate about building both people and scalable sales operations.This is a fully office based role in Manchester city Manchester. Your new role Key Responsibilities Lead, coach, and motivate the sales team to consistently achieve and exceed targets Set clear sales strategy, objectives, and performance metrics aligned to business goals Take ownership of the end-to-end client and customer journey, with previous experience from lead qualification through onboarding, delivery handover, and ongoing account growth. Act as a senior client-facing leader, strengthening relationships with key clients and stakeholders Design, implement, and continuously improve structured sales processes and pipelines Ensure sales activity is well-documented, data-driven, and CRM-led Collaborate closely with marketing, delivery, and leadership teams to ensure a seamless customer experience. Identify new business opportunities, upselling and cross-selling potential within existing accounts Provide accurate sales forecasting, reporting, and insights to senior leadership What you'll need to succeed You will be a commercially astute sales leader with a strong background in professional services and a proven track record of managing successful sales teams.Essential experience and skills: Significant experience in sales within a professional services environment Demonstrated success in leading, managing, and motivating sales teams A background as a hands-on sales professional, not solely a people manager Extensive client and customer-facing experience at a senior level Proven ownership of the full end-to-end client journey Strongly process-driven, with experience building and embedding sales frameworks Comfortable using CRM systems, sales reporting, and data to drive decisions Excellent communication, negotiation, and stakeholder management skills What you'll get in return A senior leadership role with real influence over commercial strategy Competitive salary of £50,000 and performance-related bonus Excellent culture and Manchester city centre offices. Opportunity to shape and grow a high-performing sales function What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. 4788148