Social network you want to login/join with:
Assistant Optimisation and Personalisation Manager, northampton
col-narrow-left
Client:
Lorien
Location:
northampton, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
col-wide
Job Description:
The difference you’ll make:
* You’ll be obsessed about improving our customers’ experiences.
* Establish customer pain points through the detailed analysis of our customer journeys, analysing user research, customer surveys, web browsing behaviour and more.
* Collaborating with stakeholders to ensure all activities are compliant and mitigate any risks.
* Work with our external partner to build, QA & deliver activities, ensuring experiences are delivered on time and to the expected quality.
* Analysing concluded optimisation / personalisation activities to ensure key takeaways are established and incrementality identified.
* Support the continuous improvement of our CRO methodology with our direct and global teams, sharing learnings and best practices to drive growth throughout the group.
What you’ll bring:
These are the essential requirements you need to be successful in this role:
* Passionate about delivering a customer centric approach with an analytical mindset.
* Experience of delivering a CRO testing program, from opportunity identification through to test build.
* Ability to analyse user behaviour through user research, customer surveys and web / digital analytics.
* UX and CX understanding and awareness of key digital principles.
It would also be nice for you to have:
* Experience with industry leading optimisation tools such as, or similar to: Adobe Target, Optimizely, etc.
* Excellent communication skills, both oral and written, and evidence of generating confidence through effective management of key stakeholders.
* Flexible to work with new methodologies and ways of working in a fast paced, changing environment.
* Approach challenges pragmatically, working on short term wins and longer-term strategic growth.
#J-18808-Ljbffr