Automotive Branch Manager
Location: Cardiff CF3 2GA
Contract: Full time, Permanent
Hours of work: 9:00 am to 5:00 pm Monday to Friday
Salary: Competitive, DOE + Excellent Benefits
Benefits:
* Auto Enrol Pension Scheme
* 23 days holiday plus statutory
* Life Insurance
* Employee Assistance Programme
* On-site Parking
* Holiday Purchase Scheme
* Car Purchase Scheme
Overview
The Automotive Branch Manager leads and mentors a small team, coordinates daily operations, and drives success while ensuring compliance with policies and procedures. The role owns revenue delivery, P&L performance, workshop utilisation, diary control, and dealer development to maintain efficient, profitable, customer‑focused operations.
Responsibilities
* Operate day‑to‑day branch activities ensuring smooth, efficient operations
* Ensure all processes support safe, compliant, high‑quality vehicle adaptation installations
* Work closely with Workshop Manager to maximize resources, engineers, and facility utilisation
* Maintain high standards of customer service across all touchpoints
* Full ownership of branch P&L, including revenue, cost control, and profitability
* Drive branch revenue to meet or exceed budgets and targets
* Ensure maximum workshop utilisation through effective diary planning and job scheduling
* Develop and grow car dealer relationships within branch territory, including regular dealer partner visits
* Provide clear leadership and direction to branch teams
* Collaborate with Workshop Manager to align operational delivery with commercial goals
* Set clear expectations, hold people accountable, and support performance improvement
Qualifications
* Customer‑focused with a professional and empathetic approach
* Strong attention to detail and commitment to quality
* Calm under pressure with a problem‑solving mindset
* Strong leadership skills
* Good communicator
* Automotive industry experience
* Excellent decision‑making skills
* Highly motivated and can enthuse others
* Skilled at planning and organising
* Integrity
Training on company internal systems will be provided to ensure a successful start in your career with the business.
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