Job Overview Join Our Team at The Parkside Private Department! We’re looking for a skilled and motivated Administrator to join our friendly team at Frimley Park Hospital. In this role, you’ll be an essential part of our Private Inpatient and Outpatient Services, providing high-quality administrative support and helping us deliver an exceptional experience for our patients. Working Hours Monday: 9:30am – 5:00pm Thursday / Friday: 9:00am – 5:00pm You’ll be joining a small, supportive, and professional team where your attention to detail, organisational skills, and proactive attitude will make a real difference every day. Main duties of the job To provide an efficient Bookings administration service for patients and consultants. To receive Private Patient Bookings via email and process via internal systems. To produce admission letters and reports using IT and keyboard skills. To be responsible for the booking of private outpatient appointments. To be responsible for taking payments for admissions and appointments. Inform patients of admission/pre-assessment, appointment dates via telephone. Collating non-complex Treatment Packages for Self- funding patients. Liaise with ward staff to organise maximum and efficient use of bed capacity. To effectively manage the private CT & MRI appt diaries. To maintain accurate records on EPIC and Compucare and all other internal NHS/private patient systems. Working for our organisation Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents. Person specification Qualifications Essential criteria Good level of education - Pass in Maths & English Desirable criteria NVQ Admin or relevant experience Experience Essential criteria Administration/customer service experience Desirable criteria Administration/customer service experience within a healthcare setting Skills & Knowledge Essential criteria Experience with working in an admin team setting Desirable criteria Knowledge of EPIC and Compucare 8 systems Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now