About The Role
As a College Services Assistant at EKC Ashford College you will provide effective and efficient administration as part of the College Support Services team.
In the role of College Services Assistant your role responsibilities will also include assisting with the processing of enrolments, applications, exams and enquiries on the corporate data systems and to help with the operation of the Service Help Desk including reviewing the jobs logged, contacting the appropriate support service and the co-ordinating of pool vehicle bookings.
Alongside our priority of excellent student experience, we also focus on our employees. Here are just some of our benefits when working for the East Kent Colleges Group:
1. Competitive salary and holiday entitlement
2. Access to 100's of online discounts via our Rewards Scheme (Inc. Restaurant, Grocery, Retail, Gym, Holidays)
3. Access to cycle to work, car leasing and tech purchasing schemes
4. Generous pension scheme - 18% employer contribution
5. Being part of a company with a Eco-Sustainability focus of being Net-Zero
6. Time off for your child's first day at school, moving home and for interviews
7. My 10 Days initiative - bid for up-to 10 days off work to pursue voluntary work
8. Being part of Community Days and Annual Staff Celebration Day
About You
We are seeking to appoint a College Services Assistant to our team. At the heart of the College, the team are based in an open office so you will need to have the ability to focus on tasks alongside answering calls and dealing with queries. Your duties will be varied and will involve working with staff, students and outside stakeholders, excellent customer service is therefore essential.
The team are responsible for all incoming curriculum applications for the following academic year and current short courses. There will also be various processes within the college that you will be involved in including, the daily running of reception, administration, timetabling, student enrolment, student records and exams. Experience of working to tight deadlines with accuracy is essential.
No need to spend time updating your CV, just click apply and complete our short application form. You can save your progress as you go, and we’ll review all applications and get back to all candidates after the closing date.
If you are interested in an informal chat about the role, or have any queries, please email us on jobs@ekcgroup.ac.uk