Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate:£12.82
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll be talking over the phone to customers with various mobile tech-related queries. You might help someone with a simple device query or assist with more complex issues to keep them connected with loved ones. Each day brings new challenges.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support your success, offering options to schedule your own breaks, bank time, and occasional home working.
What’s in it for you?
* A starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
* Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave - Equalised maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year.
* Huge discounts on EE & BT products, including Mobile and Broadband, saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and will support your career aspirations.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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