Job Title: Senior Research Executive
Location: Remote (UK-based)
Working Pattern: 4 or 5 days per week
Contract Length: 4 months
Day Rate: £300-£350 per day
About the Role
Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.
Key Responsibilities
* CSAT Survey Execution (via Qualtrics):
o Program and manage app-intercept surveys in collaboration with the product team
o Support beta testing and rollout across multiple markets
o Coordinate translations and research ops (critical priority)
o Handle end-to-end survey operations including localisation and legal compliance
* Research Coordination:
o Communicate with key stakeholders across markets
o Ensure intercepts and translations are fully functioning
o Support evaluation of external research agencies and feasibility of off-the-shelf solutions
Must-Have Skills
* Strong hands-on experience with Qualtrics
* Operational Researcher Experience
* Proven research operations capabilities
* Exceptional coordination and stakeholder management
Nice-to-Have
* UX research
* Experience in multi-market digital product launches
* Familiarity with CSAT or survey setup across markets
Team You'll Work With
* Lead UX Researcher
* Data Analyst
* Head of Digital
* Product Team
* One rep per target market
What Sets an Excellent Candidate Apart
* Has led similar CSAT or intercept-based survey projects
* Comes from a UX-focused research environment rather than traditional market research
Desired Skills and Experience
✅ Expert Qualtrics programming & survey setup
📈 Strong background in research operations
🎯 Experience with CSAT (customer satisfaction) or intercept-based surveys
🌍 Skilled in multi-market rollout coordination and localisation
🤝 Excellent stakeholder management and communication across teams
🧠 Experience in UX research environments (preferred)
🚀 Experience working on fast-paced, deadline-driven digital projects