This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Head of Ecommerceintha CRM | Sunday Times Top 100 Fastest Growing | DTC Wellness Retailer
Zachary Daniels Recruitment is delighted to be exclusively retained in the search for a Head of E‑commerce and CRM to join our client, one of the fastest growing wellness brands in the UK as recognised by the Sunday Times Top 100.
Having experienced rapid growth over the last few years and now with their products in the hands of Olympians, Premier League footballers, and thousands of everyday people chasing their personal best, this is a wonderful time to join a business "just getting started".
The senior leadership team are extremely ambitious and want to continue to scale rapidly. The individual who joins as Head of E‑commerce and CRM will have a seat around the leadership table and play a pivotal role in building this business into a meaningful global brand.
About the role
This is the perfect role for an experienced Senior E‑commerce and CRM Manager who can combine strategic vision with hands‑on execution.
Responsibilities
* CRO: constant iteration and improvement of the website; setting up and running multiple tests.
* CRM: oversight of the entire CRM strategy and execution.
* Merchandising: pricing, sales, and biometric product strategy.
* Hands‑on execution for the first six months, focusing on planning and execution; once ROI is delivered, drive the roadmap and vision for the team, recruiting and expanding the in‑house skill set.
About you
* группу worked in a senior ecommerce capacity for a brand that is growing and currently scaling up rapidly.
* worked in a company doing £20m+ revenue.
* ideally have experience with high‑value products such as furniture, luxury goods, electronics; lower‑level subscription products are not a fit here.
* care about health and wellness, with an affinity for the products and sector.
* comfortable working at the office 3 days a week; the client is moving to new offices in Surbiton in a month’s time (15‑minute walk from Waterloo).
* high energy, comfortable in a fast‑paced, fluid environment; enjoy owning your space and working closely with a senior leadership team with a real energy for growth over the next five years.
What we offer
* Share options after one year’s service.
* 25 days holiday + Bank Holidays genes.
* Flexible working – expected to be in the office 2/3 days a week.
* Weekly team workouts during work hours.
* Significant L&D budget to allocate.
* Free company products.
* In‑office health bar.
BH34932
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