Principal Project & Customer Quality Engineer
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Location: Milton Keynes
Salary: £65,000 + Excellent Benefits
Contract: Full-Time / Permanent
About The Role
Are you an experienced Quality Engineer looking to take the lead on exciting engineering projects within a fast-paced and innovative environment?
We are looking for a Principal Project & Customer Quality Engineer to join a growing business where you will play a key role in driving product quality, customer satisfaction, and continuous improvement across complex electro-mechanical projects.
This is a fantastic opportunity for someone who enjoys working closely with customers, engineering teams, and project stakeholders to deliver high-quality products from concept through to production.
What Youll Be Doing:
* Acting as the main quality contact for both customers and internal project teams
* Supporting new product introduction activities and ensuring a right first time approach
* Leading customer quality investigations and resolving quality issues using structured problem-solving methods
* Managing APQP activities and ensuring project quality deliverables are completed on time
* Facilitating quality tools including:
o FMEA
o Control Plans
o PPAP
o FAIR
o 8D investigations
* Supporting PFMEA and Control Plan reviews with cross-functional teams
* Monitoring and reporting project quality KPIs
* Leading lessons learned and continuous improvement activities
* Supporting compliance to ISO9001, IATF16949, and AS9100 standards
* Attending customer meetings and presenting quality performance data
* Driving a proactive, risk-based approach to quality across projects
What Were Looking For:
* Previous experience in a Quality Engineering role within electro-mechanical, automotive, aerospace, or advanced manufacturing environments
* Strong understanding of APQP and quality core tools
* Experience leading customer quality investigations and 8D xsngvjr activities
* Knowledge of ISO9001, IATF16949, or AS9100 standards
* Lean Six Sigma Green Belt or equivalent experience
* Confident communicator with the ability to work across multiple departments and with customers
* Strong problem-solving and analytical skills
Whats in It for You?
* Competitive salary
* Excellent career development opportunities
* Ongoing training and personal development
* Pension scheme
* Private medical insurance
* Life assurance
* Car and cycle salary sacrifice schemes
* Gym membership support
* Dental cover
* Income protection insurance
* Eye care vouchers