Job Title
Ecommerce Merchandising Assistant
Location
George House
Employment Type
Full time
Contract Type
Permanent
Hours Per Week
37.5
Salary
Competitive salary plus benefits.
Category
Digital Marketing / Digital Campaigns
Closing Date
1 April 2026
"Let's find your role"
In this dynamic andfast pacedrole, you will play a key part in attracting customers to George.com by optimisingouronsite experience through a range of digital tools, platforms and techniques includingAlgoliaand Salesforce. You will champion the customer journey, ensuring our online shoppers enjoy an easy,fastand friendly experience every time they visit the site.
Key Responsibilities
Customer Experience & Site Optimisation
1. Attract and engage customers through effective use of tools and systems such asAlgolia, Salesforce and onsite optimisation platforms.
2. Conduct daily onsite walks and analyse performance data toidentifyopportunities to enhance categorisation, filters, productcontentand customer journeys.
3. Monitor product visibility,availabilityand basic site performance indicators,identifyingissues and escalating or resolving where needed.
4. Proactivelyidentifyopportunities to simplify processes and improve the customer experience.
Site Merchandising & Content Management
5. Manage andmaintainthe online product catalogue, ensuring categorisation accuracy and that all products are presented to a high standard, reflecting our brand and trading priorities.
6. Support site merchandising activity, utilising ecommerce tools to implement product placement,filtersand category optimisation.
7. Assistwith homepage, landingpageand category page updates.
8. Perform regular QA checks on content, resolving issues promptly tomaintaina seamless customer experience.
Campaigns & Trading Support
9. Support the delivery of seasonal promotions,campaignsand trading events in line with the commercial trading calendar.
10. Collaborate with product and digital and marketing teams to delivertimelyandaccuratesite updates.
Teamwork, Communication & Stakeholder Management
11. Work closely with a multidisciplinary team to deliver a cohesive andcustomerfocusedonline experience.
12. Act as an active, positive contributor to the team—supporting colleagues, sharingideasand consistently going the extra mile.
"Let's find out about you"
13. A strongcustomercentricmindset and a passion for improving online experiences.
14. A proactive, agile approach with the ability to manage multiple priorities in afastpacedenvironment.
15. Confident communication and stakeholder management skills.
16. A collaborative spirit and willingness to contribute fully to team goals.
Everything you'll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
17. Discretionary company bonus
18. Company pension up to 7% matched
19. 15% colleague discount in store and online
20. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
21. Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
22. Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves