Debt Recovery Agent
Salary: £26,500 P/A
Location: Portsmouth, Hampshire
Hours: Monday to Friday, full-time hours.
Contract: please note this is a temporary position for a minimum of 6 months, with potential to be extended or go on to be permanent for the right candidate.
Dynamite Recruitment are looking for an experienced Debt Recovery Agent to join a growing, successful business based in Cosham.
As a Debt Recovery Agent, you will be:
Monitoring customer to ensure payments are up to date.
Chasing outstanding debt on accounts.
Setting up various payment plans/options where customers look t be struggling to pay their finances.
Communicating with customers regarding billing queries and overdue payments.
Working closely with the Finance department.
Maintaining records and ensuring the database is kept up-to-date.
Resolving disputes/discrepancies.
Assisting vulnerable customers.
Following FCA regulations.
Assisting with the preparation of litigation cases. The ideal candidate will be/have:
Brilliant communication skills.
Knowledgeable of FCA regulations would be ideal but not essential
Work well both in a team and independently.
Successful experience in a similar role.
Confident in IT/ using various databases. Please submit your CV as soon as possible to be considered, or call Molly/Fran on (phone number removed)