Overview
As a Receptionist you'll be a face of the hotel, bringing your warm and friendly personality to work every day. You’ll be stepping into a busy role as part of a vibrant team, and you’ll be an ambassador for the hotel as the first person our guests meet. You’ll help organise the check-in and check-out processes and offer guests the real 5-star treatment. We look after our colleagues as well as our guests. Once you’re part of the team, you’re part of the Leonardo community. Our business values your hard work and pace, and we aim to keep you at the top of your game as a Hospitality professional. Our GROWonline learning portal, regular coaching and training from your manager, Learning Bites, Come Join Us Guest Care training and Wellness webinars help your progress with us. With support on tap, practical training and clear progression you’ll be on track for a brilliant future in Hospitality.
Be Yourself - Be a Bold Team Player - Be Leonardo,
Responsibilities
* Be passionate to make a difference and eager to bring new ideas to the table
* Be courteous to guests and colleagues at all times
* Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
* Have top-notch organisational skills
* Be dependable, and a reassuring influence for guests
* Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
* Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
* Meals at work
* Talent referral scheme: earn yourself a bonus for recommending a friend to join us
* We love to get together and celebrate: Thank You Week, and our Employee Awards Celebration
* The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
Disability Confident - A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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