We're looking for a highly motivated, enthusiastic and flexible individual with great interpersonal skills to join our Maternity Administrative team delivering our comprehensive service.
As Appointment and Clinic Coordinator, you will be the first point of contact for women and pregnant people booking and attending their maternity appointments, and ensuring that all referrals and appointments are handled appropriately.
The post holder will be responsible for providing complete administrative and clerical support for the maternity directorate. The role includes patient registration, appointments, clinic preparation, clinic reception and coding. The post holder will be required to work as part of a team working closely with clinical staff to deliver the highest standards of administrative support possible for all patients and staff.
You will be responsible for inputting and updating accurate patient details and episodes relating to Out Patient Maternity clinics run by UHSussex. You will need to maintain and promote high quality data entry within the necessary timescales.
In this demanding patient facing operational role, you will need to demonstrate confidence and sensitivity whether in person or by telephone.
You will be a quick learner as well as a good team-player, with the ability to manage your own workloads.
You will be committed to the development and implementation of new ways of working and the Trusts Values and Behaviours.
Ideally you will have previous NHS admin and systems experience, and although training will be given you will need excellent IT experience to enable you to access the Trust programmes.
This position will be based at Sussex House, Royal Sussex County Hospital, Brighton, however this is a cross-site position and therefore you may be required to travel between base and Princess Royal Hospital, Hayward's Heath.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
For further details / informal visits contact: Name: Andrea Berhencz Job title: Maternity Admin Team Supervisor Email address: andrea.berhencz@nhs.net Telephone number: 01273 696955
Hours of contact between 09:00 - 16:00 Monday to Friday.
If you wish to discuss this role further please contact Andrea on 01273 696955 ext 64393
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