Deputy Head of Service - Access & Duty Adult Social Care - Adults, Health & Integration £450 per day (Umbrella) Hackney Council is seeking an experienced and forward‑thinking Deputy Head of Service - Access & Duty to play a pivotal leadership role at the front door of Adult Social Care. This is a high‑impact interim opportunity, combining operational oversight with innovation, system‑wide collaboration and strong people leadership. About the Role As Deputy Head of Service, you will provide senior leadership across the Access & Duty service, supporting safe, timely and person‑centred responses for adults contacting Adult Social Care. You will work closely with the Head of Service, Assistant Director and wider system partners to drive quality, performance and continuous improvement. A key focus of the role is transforming how residents access support, ensuring services are preventative, strengths‑based and responsive to need. Key Priorities & Responsibilities You will: Lead the expansion of digital access, increasing the availability of information and self‑assessments through Hackney's digital programme. Work in partnership with Customer Services and internal teams to strengthen entry points into Adult Social Care and improve customer experience. Support and embed a reablement‑first approach, aligned with new models of delivery launching in January 2026. Drive the ...