We are excited to recruit for full-time and part-time Customer Care Representatives to join our team at Oakhouse Foods (part of Pilgrim's Europe) to support us on a fix term contract for a 3-month busy period.
This is a great opportunity to gain experience in a fast-paced environment!
Job Title: Customer Care Representative
Location: Chippenham (Oakhouse Foods)
Job Type: Fix-Term Contract - 37.5 hours per week or 25 hours per week
Pay: £12.21 per hour (paid monthly)
Immediate Start Availability!
Key Responsibilities:
* Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries
* You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
* Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in friendly and professional manner
* Being able to match products and services to a customer's needs, in turn providing an effective and efficient service
* Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
You will need:
1. to be proactive and en...