Pay, benefits and more:
* An annual salary of type="disc">
* Holiday pay and a workplace pension
* A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
* Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
* Access to GXO University – home to a wealth of online training courses, meaning your development never ends!
What you’ll do on a typical day:
* Support day‑to‑day warehouse operations by resolving stock, order and system issues, including discrepancies, holds, cancellations and stockouts
* Act as a key point of contact for operational and customer queries, managing emails, tickets, returns and escalations to protect service levels and KPIs
* Investigate issues, manage aged orders and stuck volumes, and support reporting through accurate records and ad‑hoc operational reports
* Work closely with internal teams and stakeholders, building strong relationships while carrying out additional tasks to support the operation
What you need to succeed at GXO:
* Experience in warehouse administration or working with a Warehouse Management System, with confidence using IT systems to manage stock and operational data (beneficial but not essential)
* Strong attention to detail with good IT skills, including Microsoft Excel, and the ability to handle stock and system data accurately
* A reliable, flexible and self‑motivated approach, with the ability to organise workload and communicate effectively with stakeholders
* Able to work at pace in a fast‑moving environment, problem‑solve confidently and contribute positively as part of a team