Senior Business Analyst / Business Architect (Tooling & Agile Enablement Focus) What is the role about? We are reshaping the way we deliver value by moving to a Product & Platform (P&P) model. This transformation underpins our strategy to scale agility, drive efficiency, and improve customer outcomes. We are looking for a Senior Business Analyst / Business Architect with a focus on Tooling and Agile Enablement, ensuring the right systems, processes, and tools are in place to support this journey. What will I be doing? In this role you will: Assess current processes and tooling - Map existing systems, identify pain points, and evaluate risks from ideation to delivery. Shape strategic processes - Translate top-down functional design into tooling and process requirements. Lead RFP activity - Manage vendor selection for new systems/tools and any system integrator support. Implement new tooling - Oversee design roll-out, process alignment, and feedback loops. Drive adoption - Champion adoption across domains and P&P squads, working closely with Business Change and Tooling teams. This is a hands-on transformation role, ideal for someone who can balance strategic design with practical delivery. What do we need from you? Demonstrable experience as a Business Analyst / Business Architect with tooling/process transformation expertise. Experience with end-to-end tooling implementations in Agile/technology-driven environments. Strong knowledge of Agile Product & Platform delivery models. Proven ability to influence and collaborate across multiple domains. Excellent analytical, problem-solving, and stakeholder management skills. Experience of TOM definition and implementation on an enterprise scale. Ideally consultancy background (Big 4 or equivalent). Ability to operate independently and confidently in non-traditional team structures