Night Hotel Receptionist – New Opening, 4* Townhouse
Kings Cross
Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guests to Argyle Square and this beautifully unique, cosy, and personalised travel experience.
The Gyle possesses 41 keys, 8 of which are residencies, with every room having solid oak flooring, vintage mirrors, Scottish textiles, and many more lovely features.
We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system).
The receptionist will be working on-site 4 days a week (12-hour shifts), monitoring security of the property, responding professionally and promptly to emergency situations; communicating urgent issues to line manager or manager on dut,y always maintaining a fast correspondence with guests, and assisting as promptly as possible.
The ideal candidate will be passionate, well presented, with a great eye for detail, and plenty of passion about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills.
It is essential to ensure the department is adequately briefed at all times; therefore, communication is key.
The Night Receptionist will:
* Possess comprehensive knowledge of the company's PMS system, Rezlynx
* Possess excellent presentation and interpersonal skills
* Skilled in checking arrivals lists, credit limit reporting, and cash handling
* Knowledge of standard PC packages and computerized reservations systems
* Proficient in handling general clerical and administrative tasks
* Be flexible, will have great attention to detail
* possess the ability to work independently
* Excellent command in English, both in oral and written
* be extremely knowledgeable in regards to the company services, standards & products
* commercially and financially astute
* provide exceptional customer service and an unforgettable experience
If you are looking for a vibrant yet high-end operation, you need to look any further.
Apply today and begin a new adventure with us.
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