About The Company
At Kingsley Healthcare, we are more than just a care home group – we are a proud, family‑run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.
As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values‑driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.
For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.
Our commitment to people‑first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).
If you’re passionate about delivering exceptional care and want to be part of a forward‑thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.
About The Role
As a Sales Ledger Administrator, you will play a crucial role in maintaining accurate and organised financial records related to our sales transactions. Your responsibilities will revolve around managing the sales ledger, ensuring the timely and accurate processing of invoices, and collaborating with internal teams to support the overall financial operations of the organisation.
Reports to: Sales Ledger Supervisor and Group Financial Controller
Key duties and responsibilities
* Invoice Processing: Efficiently process and record sales invoices, ensuring accuracy, completeness, and adherence to company policies.
* Sales Documentation: Maintain organised records of sales transactions, including invoices, credit notes, and receipts, to support financial transparency and auditing processes.
* Customer Communication: Interact with customers regarding invoicing matters, addressing queries, resolving discrepancies, and ensuring a positive and professional customer experience.
* Reconciliation: Regularly reconcile sales ledger accounts, identifying and resolving discrepancies in a timely manner.
* Payment Allocation: Accurately allocate customer payments to outstanding invoices, maintaining up‑to‑date and reconciled financial records.
* Credit Control: Assist in credit control activities, monitoring overdue accounts, and communicating with customers to ensure timely payments.
* Reporting: Generate and analyse sales ledger reports, providing insights into financial performance and supporting decision‑making processes.
* Collaboration: Collaborate with sales, finance, and other departments to ensure seamless communication and cooperation in achieving financial goals.
* Compliance: Ensure compliance with relevant regulations, industry standards, and internal policies related to sales ledger activities.
* Process Improvement: Identify opportunities for process improvement within the sales ledger function, contributing to increased efficiency and accuracy.
Skills and attributes
* Previous experience in a similar role, particularly in healthcare or a related industry, is desirable.
* High accuracy and attention to detail in financial record‑keeping and data entry.
* Excellent communication skills for customer interactions and internal collaboration.
* Familiarity with accounting software and Microsoft Excel.
Education and qualification
* A relevant degree or diploma in finance, accounting, or a related field.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
* Kingsley Healthcare HQ, Lowestoft, Suffolk
* Pay: £30,000 per year (depending on experience)
* Type: Permanent
* Shift: Salaried
Benefits
* Comprehensive induction and training programme.
* Opportunities for career development and progression.
* Employee Assistance Programme.
* Blue Light Card Scheme – we’ll reimburse the enrolment fee for this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
* Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
* We’ll pay for your full DBS disclosure.
* Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
* Company Pension Scheme.
* Employee Wellness Health Assured Benefit Program.
* Employee Benefits & Discount Scheme.
Your right to work in the UK
In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.
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