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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver the best service and experience to our customers.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create and maintain a fun and friendly environment
* Live the company values, focusing on taking individual responsibility and working towards team goals
* Handle cash and operate tills accurately and efficiently
* Communicate store changes and promotions in a timely and precise manner
You will need to be flexible with your working hours, including shifts.
We can offer you a range of benefits such as;
* Discount Card – 10% discount on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing support through an employee assistance programme
* Holiday Allowance – increasing by one day per year, up to 33 days
* Birthday leave – an extra day off each year
About Us
Since our beginnings in 1990, Poundland has grown into a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 has further expanded our reach, enabling us to serve millions of customers with unparalleled value.
At Poundland & Dealz, we not only offer products at unbeatable prices but also foster an environment where every colleague can thrive and contribute to our mission of providing amazing value. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering our team to be the best they can be and make a positive impact on the communities we serve.
We keep things simple with three core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours every day creates a fun, friendly, and surprising workplace — a place where our people can truly be their best selves!
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