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Administration assistant - residentials

Ilford
Permanent
Barnardos
Administration
Posted: 5 December
Offer description

Are you an experienced Administrator looking for a new challenge? Would you like to join a well-established charity that makes a real difference to the most vulnerable children & young people in the country? We have an exciting opportunity for a confident Administrator to join our dynamic and growing Leicestershire Residential Services team on a part time, permanent basis.

Base Location: The role would be based at our residential locations in the Hinckley area.

Hours: 16 hours a week. Desired working pattern can be discussed at interview.

Our services in Leicestershire provide intensive therapeutic and specialist support within residential settings. You will be joining our dedicated Leicestershire team, providing the necessary support for Children and Young People.

About you:

You're highly organised, adaptable, and thrive in a dynamic setting where priorities can shift quickly. Managing multiple tasks at once feels natural to you, and you take pride in delivering exceptional administrative support.

You're confident, self-motivated, and have a keen eye for detail. Your communication skills—both written and verbal—are outstanding, and you know how to keep things running smoothly while staying calm under pressure.

Essential requirements to evidence in your written application:

1. Substantial experience of IT systems including the use of Word, Excel and database systems.
2. Substantial experience of general office procedures.
3. Substantial experience of data inputting, maintaining records and producing statistical reports.
4. Experience of supporting meetings and taking minutes.
5. Experience of Financial Record keeping.
6. Well-developed numeracy and literacy skills.
7. Experience of COSHH/Health & Safety checks desirable.

Interview Dates:

First stage telephone interviews will take place on 17th December 2025.

Second stage interviews conducted using MS Teams will take place on 6th January 2026.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

8. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
9. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
10. The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
11. A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
12. Service related sick pay from day 1
13. Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
14. Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
15. Cycle2work scheme
16. Interest free season ticket loans
17. Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
18. 20% discount at Barnardo's stores
19. Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
20. Free access to round the clock employee assistance program for advice and support
21. Access to Barnardo's Learning and Development offer

*T&C's

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