West Street provides temporary accommodation for adults with learning disabilities and additional needs. As a Residential Services Officer, you’ll play a key role in providing personalised support so people can develop essential life skills to achieve a fulfilling, independent and safe life outside of the service. You’ll join a warm and supportive atmosphere with a great team spirit. A comprehensive induction and training will help you become a confident and valued member of our team.
Responsibilities
* Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. Proactively observe and assess their health and well-being, acting quickly to support their needs.
* Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will help shape the support we offer, aligning with the individual goals and wishes of each Service User.
* Communicate and Document: As shift leader, keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
What we’re looking for
* An understanding of the needs of the client group and experience working with them to achieve independence.
* Able to demonstrate the core values of patience, empathy and compassion.
* A team player with strong collaborative skills.
* Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
* Sound IT skills and ability to accurately record information.
Why join us
* Comprehensive induction programme with all necessary training.
* Great satisfaction from supporting people to get the most out of their stay.
* Commitment to personal development, including support for QCF training.
* Preparation for future senior-level opportunities.
As this is a 24/7 service, you’ll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.
Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer, Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
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