Introduction Shape the future of a growing national organisation. The BUSY Group is one of Australia's leading not-for-profit organisations, delivering employment services, education, disability support, and workforce development across Australia, New Zealand, the United Kingdom, and Canada. With over 1,000 employees across multiple jurisdictions, we're in an exciting period of growth, and we're investing in the leadership and infrastructure to match. Description This is a newly created role, designed to bring strategic focus and consolidated leadership to our property, facilities, and fleet operations as we scale. Reporting directly to the Chief Operating Officer, you'll join the corporate leadership team and take ownership of the full property lifecycle, capital works programs, facilities management, and fleet strategy across the Group. What you'll do: You'll lead the strategic direction and performance of our property portfolio (owned and leased), drive refurbishment and capital works programs across education, training, and commercial sites, and provide governance over facilities management and fleet operations nationally. You'll have three direct reports and work closely with Finance, Governance, People & Culture, and business unit leaders to ensure property decisions are integrated with workforce planning, service delivery, and the Group's long-term growth objectives. This role is the primary escalation point before COO involvement, so strong commercial judgement, clear communication, and the ability to provide assurance at executive and board level are essential. Key focus areas include: Developing and executing a Group-wide property strategy that supports current operations and future expansion, including international growth Leading property procurement, lease negotiations, acquisitions, renewals, and disposals Overseeing planning, design, and delivery of refurbishment and fit-out projects across a diverse portfolio Driving compliance across WHS, building, fire safety, accessibility, and statutory requirements Optimising fleet composition, procurement, maintenance, and whole-of-life cost management Championing digital transformation across facilities systems, maintenance management, and reporting Skills And Experiences What you'll bring: Tertiary qualification in Real Estate, Business, Operations Management, Facilities Management, or a related discipline Minimum 5 years in senior operational leadership, ideally as a GM Operations or equivalent within a complex, multi-site organisation Proven track record leading operational transformation across property, facilities, and/or fleet Strong commercial acumen with experience managing budgets, capital projects, and financial trade-offs Expertise in operational governance, risk management, WHS, and contractor management Experience navigating government contracts, funding arrangements, and regulatory frameworks Excellent stakeholder management skills at executive and board level Knowledge of the employment, education, or community services sectors is highly desirable. Why The BUSY Group? Our purpose is to make skills, education, and employment accessible to every person, so they can create their own world of unbounded possibilities. We're not just busy; we're building something meaningful. You'll be joining an organisation that values collaboration, innovation, and impact, with the mandate and executive support to build a function from the ground up. We offer salary packaging benefits, flexible working arrangements, and the opportunity to lead a critical function during a transformative period of growth. Ready to build something? Apply now with your CV and a brief cover letter outlining your experience leading property and operational functions at scale. The BUSY Group is committed to creating an inclusive workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people of all genders and sexual orientations.