As a Trainee Assistant Site Manager, you will shadow other roles to gain awareness of all site-based activities, as well as gaining an understanding of the whole housebuilding process. You will play a key role in quality control, health and safety, resource management and commercial controls. As part of the role, you will also be involved with the various aspects of the customers journey throughout the life-cycle of the development. If you do not already hold a relevant qualification you may also work towards a nationally recognised qualification. Key Responsibilities Ensure everyone on site is complying with the company health and safety standards and processes, National House Builders Council (NHBC) standards, building regulations, and overall quality and presentation standards. Ensure that the overall presentation and housekeeping of the site is maintained to the ‘Miller Standard’ and Miller Production Procedures Liaising with other internal departments, external suppliers and partners to ensure the KPI’s are being achieved. Plan and arrange visits of NHBC inspection / Building Control to carry out stage inspections Ensure that any customer complaints during the production cycle are promptly and properly investigated and the appropriate action is taken. Liaise with the Development Sales Manager, Buying Department, customer and sub-contractors regarding the supply and installation of customer choices. Assist the Site Management Team and Customer Service Manager to resolve any concerns or issues identified by the customer. Assist the Site Management Team in the management of the quality of work carried out by the sub-contractors and materials supplied by the manufacturers. Skills, Knowledge and Expertise Ability to plan, organise and monitor. Excellent communication skills, IT, written and oral Building and maintaining good working relationships Positive can-do attitude to succeed and progress within the business Drive and ambition Benefits A robust development programme Annual performance development reviews A market-leading employee assistance programme Additional holiday purchase Life cover Pension