About This Role
Join our amazing People Team and help us make every day count at Havens Hospices! At Havens Hospices, we believe that every day matters, for the people we care for and for the people who work here. You will be a full‑time People Advisor within our small but dedicated advisory team, delivering proactive, professional HR services to around 400 colleagues across the charity.
Key Responsibilities
 * Provide trusted HR advice and support to managers and employees on a wide range of matters including terms and conditions, employee relations, and policies and procedures.
 * Guide staff with queries relating to pay, benefits, maternity, paternity, adoption rights, and other conditions of service.
 * Support and coordinate employee relations activities such as disciplinary procedures, investigations, grievance, flexible working, and performance management meetings.
 * Coach line managers to handle people matters confidently and effectively, and assist with management development sessions and wider organisational learning.
 * Maintain accurate HR records, ensure compliance with data protection requirements, support monthly payroll processes, and contribute to policy development and culture change initiatives across the charity.
 * Collaborate with external parties (occupational health, recruitment consultants, trade union partners, employment specialists) as necessary on the full range of HR matters.
 * Support the People Tier in drafting, developing, and facilitating policies and procedures into organisational culture and provide guidance and best‑practice advice on payroll processes.
 * Co‑ordinate and engage with external parties where required and represent the People Team in internal and external meetings.
 * Support recruitment processes, including selection, on‑boarding, and improving the candidate experience.
 * Support any recruitment processes as necessary, pro‑actively supporting recruitment and selection and on‑boarding.
 * Co‑contribute to HR time‑limited projects and assist the People Admin Officer where required.
 * Ensure the HR service maintains appropriate and up‑to‑date record systems and personnel files in compliance with Data Protection and other relevant legislation.
Qualifications
You will need to be an experienced HR professional, ideally with background working in care (NHS or similar), and be a minimum of CIPD level 5 qualified. Experience of supporting investigations, disciplinaries, flexible working, and organisational change projects is a must.
Location & Working
Although predominantly based at our Fair Havens & Little Havens locations, there may be occasional requirement to attend other charity sites across Essex. We can support some agile working options upon completion of probation; however, the majority of the working week must be spent on‑site to support our colleagues. We regret that we are unable to provide sponsorship, and candidates must have the right to work full time in the UK.
About Havens Hospices
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their families living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Benefits
In return for your expertise and passion, you will receive a competitive salary package, and most of all, you will be helping us continue making every day count for those who need us most.
Commitment to Diversity
We value diversity and welcome applications from all sections of the community. We are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
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