Get to Know UsKen Grossman started Sierra Nevada in 1980 with a hand-built brewhouse and the odds stacked against him. That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force today. Turns out, good beer can do a lot of good, and Sierra Nevada became a cornerstone for both its innovation and its care for the Earth and its people. We’re committed to advancing a culture of inclusion and believe diversity in all its forms makes us stronger. We keep pushing boundaries, whether that’s in the brewhouse, with sustainability, or in the great outdoors.Get to Know This RoleThe Onsite Events Supervisor will lead the Event Staff at all on-site events and will be integral to the logistics, execution, and organization of the Onsite Events Team. The Supervisor will play a key role in delivering unique guest experiences through one-of-a-kind events on-site throughout our Chico facilities, including but not limited to The Big Room, The Hop Yard, The Estate Garden and more.What's In It For YouWe’re committed to our employees and work hard to prove it. For starters, we’re offering $19.52 to $30.16 hourly compensation for this role. Individual offers are based on skills, experience, and qualifications, and geographical location.
But base pay is just the beginning. We support your future by offering a generous 10% company match on 401(k) contributions, providing learning and development opportunities, and fostering your safety at work with ongoing trainings, state-of-the-art equipment, and preventative care. We offer medical, dental, and vision insurance, an onsite medical clinic, as well as mental health and well-being benefits including paid sick leave. We foster a culture of work-life balance and always encourage employees to use and enjoy their generous paid time off.What You Will Do
1. Ensure all events are properly staffed to meet the full scope of the event’s needs from setup through breakdown
2. Assist with the management of the events calendar to ensure all events are systematically scheduled and communicated
3. Develop, implement, and maintain all department and event SOPs
4. Coordinate details of private client events and internal support events (<100 pp); engage with guests to understand their needs and exceed their expectations
5. Monitor quality control on; facilitate tap rotations for special events; execute changeover of keg box with our beer delivery team
6. Communicate guest feedback and incidents/near-misses in our operations to improve for the future
7. Manage inventory of front of the house related small wares, glassware, dishware, silverware, linens, beer, wine, non-alcoholic beverages, etc. to keep items well-stocked, in good condition, sanitary, organized, and event-ready
8. Supervise POS and credit card processing systems including data entry on the backend, creating efficiencies within the POS for better guest service, problem solving all POS and credit card processing unit issues
9. Maintain furniture and fixtures in the event spaces; submitting and following up with work orders as needed; keep all storage areas in clean, organized, safe and event-ready condition
10. Follow and enforce SNBC and State of California laws regarding alcoholic beverages
11. Ensure self and staff are equipped with SNBCo. history and product knowledge to effectively communicate with guests
12. The position requires the ability to work evenings, weekends, weekdays, early mornings, and holidays; scheduled shifts will vary based on events and business needs
13. As the Supervisor, you will be required to successfully complete Intro to Craft Beer, a company-provided training and becoming a TIPS On-Premise cardholder with the first 90 days of employment.
14. Schedule and maintain records of employee training
Please Apply if You Have
15. 3 years Experience working in restaurants and events using a digital POS system required and
16. 1 year Experience supervising restaurant and/or event staff required
17. Superior organization skills and ability to multi-task
18. A strong work ethic, self-initiative and a positive attitude are essential
19. Ability to think critically and problem solve in a fast-paced environment
20. Excellent communication skills
21. Excellent customer service
22. Strong attention to detail with a passion for quality
23. Ability to work well with a large group of people in a team environment as well as the ability to work independently
24. Demonstrated cash handling and accounting skills
25. A passion and desire to learn about craft beer
26. CA Food Handler's Card upon hire required